Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Technician
Shaws Home Comfort
Lemoore, CA
10.2022 - 08.2024
Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
Documented all repair work performed on HVAC units according to company standards.
Maintained records of all repairs and maintenance activities for future reference purposes.
Provided customers with information about new technologies available for their heating and cooling system upgrades.
Followed safety procedures when working on high voltage wiring or gas lines.
Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
Replaced worn out filters at regular intervals to improve air quality inside the premises.
Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
Performed routine checks on various components of the system such as contactors, relays and solenoids.
Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
Maintenance Technician
Lee's Heating Air Cond-refrig
Fresno, CA
12.2021 - 08.2022
Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
Resolved customer complaints regarding installation or service issues in a timely manner.
Documented all repair work performed on HVAC units according to company standards.
Maintained records of all repairs and maintenance activities for future reference purposes.
Provided customers with information about new technologies available for their heating and cooling system upgrades.
Followed safety procedures when working on high voltage wiring or gas lines.
Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
Replaced worn out filters at regular intervals to improve air quality inside the premises.
Agent
Alorica
Fresno, CA
04.2018 - 11.2020
Answered customer inquiries in a timely and professional manner.
Provided assistance to customers regarding account information, billing inquiries, and technical support.
Resolved customer complaints by investigating issues and providing solutions.
Processed payments for customers using the company's payment system.
Cashier
Tachi Palace
11.2016 - 10.2017
Took customer orders, made and prepped food, washed dishes, and took out the garbage
Agent
Convergys
03.2016 - 06.2016
Answered phone calls, walked customers through step by step on how to fix their gaming console, set up repair orders, and sent follow-up emails
Line men
Rodney M Const
09.2015 - 02.2016
Built pole barns, unloaded and loaded trucks
Education
SJVC HVAC Program - Hvac
San Jaquine Valley College
Fresno, CA
08-2021
High school diploma -
Lemoore High School
Lemoore, CA
06-2013
Skills
Equipment Troubleshooting
Preventive Maintenance
Customer Service
Quality Assurance
Document Management
Technical Support
Work with Minimal Supervision
Documentation And Reporting
Safety Procedures Adherence
Diagnostics expertise
Troubleshooting skills
Problem and Issue Resolution
Valid Driver's License
Hand tools proficiency
References
Paige Crownover, Close friend, Taco Bell, 5598178181
Marcos Martinez Co-worker Shaws Home Comfort 559-772-2114
Matt Bilodeau, Co-worker Shaws Home Comfort 559-371-9049
Affiliations
Spending time with my family
Fishing
going to sporting events
Certification
EPA 608 Universal
Heat Exchangers Expert course
A2L certified
Timeline
Service Technician
Shaws Home Comfort
10.2022 - 08.2024
Maintenance Technician
Lee's Heating Air Cond-refrig
12.2021 - 08.2022
Agent
Alorica
04.2018 - 11.2020
Cashier
Tachi Palace
11.2016 - 10.2017
Agent
Convergys
03.2016 - 06.2016
Line men
Rodney M Const
09.2015 - 02.2016
SJVC HVAC Program - Hvac
San Jaquine Valley College
High school diploma -
Lemoore High School
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