John Moore
Destrehan,Louisiana
Summary
Experienced and results-oriented business leader with a strong background in strategic business planning and team development. Demonstrated ability to recruit and train employees at all levels, equipping them to meet customer and business demands. Recognized for articulate, forward-thinking, and resourceful approach in addressing unique needs. Committed to driving success through effective leadership and fostering a collaborative work environment.
Overview
19
19
years of professional experience
Work History
Owner /Construction Manager
Hydro Power Cleanse & Maintenance
01.2017 - Current
- Procure contracts for Hydro Power Cleanse & Maintenance company
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Verified completed projects met approved time, quality, and cost estimates.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Hire, manage and train employees on various skills needed to meet job requirements
- Develop safety protocols for employees based on identified company needs
- Plan budgets for equipment and repairs for company tools and assets
- Maintain financial records, payroll and time-off requests
- Create and maintain tool and equipment inventory
- Assist and train staff on general construction and repairs
- Complete training for metal works
- Operate and provide ongoing training on Hydro blasting equipment
- Facilitate and execute weekly progress meetings with employees
- Generate analytical reports to determine priority areas for workforce personnel
- Process and file client work orders for distribution of workload based on job skill
- Process requisitions, service order requests and purchase/work orders.
- Consult with customers to assess needs and propose optimal solutions.
- Manage day-to-day business operations.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
- Developed and implemented construction plans according to client specifications and expectations.
- Supervised team of [Number] construction workers to maintain productivity and quality of work.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
- Prepared detailed project estimates and reports for management review.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Trained and guided team members to maintain high productivity and performance metrics.
BUSINESS CONNECTIVITY ANALYST
Insight Global: DXC Technology - Hewlett Packard
01.2018 - 01.2019
- Managed Network Connectivity Service (NCS) request forms for multiple clients
- Worked with clients on establishing rule sets for change requests
- Verified integrity of information for established firewall rules
- Collaborated with Cyber Security team on timely approval of client requests
- Prepared and composed Request for Change (RFC's) for multiple clients
- Provided strategies for implementation, backups, network risk assessments, and supporting documents for Change Management
- Scheduled the implementation of firewall change requests with the engineering team
- Led QA meetings and supported triage meetings for client
- Managed incoming BCA (Business Connectivity Analyst) queue and assigned tickets to staff
- Owned all assigned NCS and Firewall Change requests throughout life-cycle
- Released requests for implementation once verified by Cyber Security team
- Provided direct support to clients after successful implementation during testing phase before resolving tickets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
APPLICATION SYSTEMS ANALYST I
UNIVERSITY OF TEXAS - M.D. ANDERSON CANCER CENTER
01.2016 - 01.2017
- Worked with DHCP, DNS, Active Directory and multi-platform environments ({98 - Windows 7, 8, 10} Citrix, VMWare, MAC OS X)
- Installed, configured, troubleshooted, and networked PCs hardware (Compaq, HP, Dell, Apple, Kiosk machines) and peripherals (Blackberry, Palm, iPads, scanners, fax, printers, Zebra printers)
- Led and assisted projects including software and hardware upgrades
- Managed servers including user permissions and account settings for web-based system log-ins
- Provided on-call support for hardware, equipment and data center moves, PC refreshes, network and applications issues
- Built and managed MySQL databases
- Coded with Cascade Style Sheet (CSS3), HTML, Java, Ajax, jQuery
- Developed front-end website and backend database for support center.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
SYSTEMS ANALYST I
IMAGING PHYSICS OPERATIONS
01.2011 - 01.2016
- Managed and maintained PACS (Picture Archiving and Communications System) equipment and software
- Owned the troubleshooting, implementation, and day-to-day operations of software, databases and equipment
- Monitored and evaluated device performance and resource utilization to ensure maximum uptime of databases, application(s), and workstations
- Conducted routine system maintenance, review and correction of application and interface errors
- Conducted investigations, testing, and installation of new hardware and software
- Resolved user inquiries, performed troubleshooting, determined solutions, and interfaced with vendor support for unresolved internal issues
- Collaborated with departmental staff to ensure successful integration of systems
- Provided on-call after hour support for immediate system issues within institution
- Maintained product and system knowledge through educational training and user group meetings to maintain the practicality for processing systems
- Created ad hoc SQL reports and queries, LINUX/UNIX shell scripts and PERL programming
- Assisted with the development, implementation, and maintenance of disaster recovery and system security plans.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Developed and maintained courteous and effective working relationships.
- Collaborated with upper management to drive strategy and implement new processes.
NETWORK SYSTEMS ADMINISTRATOR
AFFILIATED COMPUTER SERVICES INC, A XEROX COMPANY
01.2010 - 01.2011
- Led the implementation of local networks
- Managed Active Directory for on-site and remote users
- Configured networking equipment such as routers, switches and firewalls
- Configured wireless access points including but not limited to Cisco, Linksys, and Motorola
- Created access control list (ACL) on Cisco routers
- Maintained the integrity and confidentiality of data flowing within network
- Communicated with data center to assist in opening ports and routes
- Implemented custom-made security templates and policies
- Configured and managed Microsoft SharePoint server
- Ran server backups and core networking equipment
- Maintained security of registry on servers and desktops through routine anti-virus scans
- Connected network cabling and fiber to switches
- Managed and supported desktop technicians
- Configured and administered security badge systems for accessibility and clearance.
- Deployed antivirus and security solutions throughout entire system network.
- Managed development of system protocols to deliver complete and persistent data set.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Maintained applications to keep software current with necessary software updates and upgrades.
NETWORK TECHNICIAN / JR. NETWORK ENGINEER
MAJOR SERVICES INC.
01.2006 - 01.2010
- Configured and connected Cisco switches to patch panels to gain port network connectivity
- Configured Cisco Adaptive Security Appliances
- Managed transceiver and switches connections to adjacent buildings
- Conducted troubleshooting and provided technical services to over 500 computers for internal and external networks
- Installed hardware components on desktops, laptops, thin client/terminal machines, and printers
- Established network connection for computers, laptops, and thin client/terminal machines for network communication
- Remotely connected to machine network to identify and resolve issues
- Configured PDA devices and smart phones to communicate with Microsoft Exchange server (Verizon/Sprint/Blackberry/Cingular)
- Created inventory systems by conducting an inventory on all IT related equipment
- Provided assistance for PC technicians for field related issues
- Managed the Technical Services Division in the absence of the PC-Tech Supervisor.
Education
Bachelor of Science - Information Systems Security
ITT TECHNICAL INSTITUTE
New Orleans, LA05.2008
Associate of Arts - Computer Information Systems
WEST HILLS COLLEGE
Coalinga, CA05.2006
Skills
- Project Management
- Risk Analysis
- Loss Prevention
- Training and Development
- Procurements
- Microsoft Office Suite Google Suite
- General Construction
- Business Management
- Strategic Planning
- Regulatory Compliance
- Staff Management
- Negotiation
- Contract Management
- Budget Development
Timeline
BUSINESS CONNECTIVITY ANALYST
Insight Global: DXC Technology - Hewlett Packard
01.2018 - 01.2019
Owner /Construction Manager
Hydro Power Cleanse & Maintenance
01.2017 - Current
APPLICATION SYSTEMS ANALYST I
UNIVERSITY OF TEXAS - M.D. ANDERSON CANCER CENTER
01.2016 - 01.2017
SYSTEMS ANALYST I
IMAGING PHYSICS OPERATIONS
01.2011 - 01.2016
NETWORK SYSTEMS ADMINISTRATOR
AFFILIATED COMPUTER SERVICES INC, A XEROX COMPANY
01.2010 - 01.2011
NETWORK TECHNICIAN / JR. NETWORK ENGINEER
MAJOR SERVICES INC.
01.2006 - 01.2010
Bachelor of Science - Information Systems Security
ITT TECHNICAL INSTITUTE
Associate of Arts - Computer Information Systems
WEST HILLS COLLEGE
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