JOHN MOORE
Acworth,GA
Summary
13+ Years of IT experience. 7-8 years Experience in RedHat, Ubuntu and Kali Linux cloud Dev TS/SCI Security Clearance Comp TIA Security+ Certified, MCSA, CEH Network Installation Operating Systems; Window 95 & 98, Windows ME, Windows NT,Professional 2000, Windows 7, Windows 10 VMWare, ESXi, VSan, workstation and engineering
IT professional with proven track record in delivering impactful technology solutions. Known for fostering collaboration and driving results, adaptable to evolving project needs. Expertise in system analysis, project management, and client communication, ensuring reliability and efficiency in every task.
Overview
9
9
years of professional experience
Work History
IT Consultant/ Insider Threat Engineer
Department of Homeland Security
01.2024 - Current
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
- Established strong relationships with vendors for cost-effective sourcing of cutting-edge hardware and software solutions that met clients'' needs effectively.
- Developed detailed project scopes outlining objectives timelines deliverables resources needed successfully complete initiatives within set parameters.
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
- Conducted regular quality assurance checks identify resolve any potential issues before they impacted end-users or system performance.
- Perform a variety of systematic, disciplined, and quantifiable approaches to the development, operation, and maintenance of software systems supporting the Navy Continuous Training Environment (NCTE)
- Understand the DevOps lifecycle from infrastructure and building, to monitoring and operating a product or service.
- Implement testing schemes with build pipeline tools
- Manage quarterly releases
- Develop and provide government-approved release notes for each quarterly NTB release, and update all public-facing pages and documentation to reflect new releases
- Conduct large-scale software deployments, or monitoring and testing, such as Continuous integration and continuous delivery (CI/CD)
- Write shell scripts to automate relevant tasks and implement advanced software development practices and agile development practices such as code reviews using source control
- Collaborated with IT team to integrate new security solutions, improving overall infrastructure protection.
- Configured Cisco ASA and force point firewalls for the overall infrastructure of 5 sites and thousands of users.
- Engineer, implement, and maintain User Activity Monitoring (UAM) solutions, ensuring continuous visibility into user behavior and privileged activity.
- Build and maintain Splunk dashboards to visualize UAM data, insider threat indicators, and program metrics.
- Support integration of UAM with other enterprise cybersecurity tools and platforms (e.g., SIEM, DLP, EDR, SOAR).
- Collaborate with the SOC, forensic analysts, and cyber threat intel units to enrich UAM data with contextual intelligence.
- Support the ITP database backend infrastructure, perform all routine maintenance activities, support upgrades and system recapitalization, perform availability/capacity management.
- Execute routine maintenance including re indexing, database backups, transaction log truncation, database cluster management.
- Design database encryption solutions using features like Transparent Data Encryption (TDE)
- Support all documentation to effectively capture the configuration baseline.
- Design and support system recapitalization plans to account for capacity growth and changes as directed by the customer.
- Serve as the subject matter expert on all database infrastructure.
- Support the development of stored procedures, queries, and views to support customer requirements.
- Support data warehouse features.
- Help the customer identify and optimize database schemas for referential integrity, cascade transactions, indexes, and other database design elements.
Systems Engineer
RPI/Boeing
09.2019 - 12.2023
- Install, configure and maintain the virtual environment utilizing VMware Horizon
- View Assisting in maintaining VDI master images and installing client applications
- Developed plans for deploying and administering virtual machines and images
- Configured and managed the virtual guests
- Troubleshooting and resolve VDI issues
- Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes and security configurations.
- Monitor performance and ensure system availability and reliability
- Identify unused instances that should be considered for deprovisioning
- Work closely with other engineering disciplines in an integrated team environment to develop CONOPs and interface definitions (media deliverables such as traditional PPTX evolving into MBSE – Enterprise Architect)
- Support stakeholder needs analysis, technical measure definition, requirements analysis, and allocation & definition for subcontractors, utilizing DOORs, JIRA and Confluence
- Support agile development meetings to become a technical focal point for communication to Boeing domain experts
- Assist in build content reviews for both agile and formal software deliveries
- Assist in coordination of integrated testing requiring strategic functional implementation to support verification and other type of events
- Support processing of MCRs, G/IR, and SDRLs
- Develop and maintain spec requirements for both ongoing activities and innovative new projects
- Apply your experience in design and systems engineering principles to solve relevant aerospace issues
- Utilize excellent teamwork and written/oral English communications skills
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Completed software updates and assessed security patches for optimized computer use.
- Optimized server efficiency through virtualization techniques and capacity planning.
- Conducted end-user reviews for modified and new systems.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Secured sensitive data with implementation of robust security protocols, access controls, and encryption methods in the cloud environment.
- Enabled rapid scalability of applications by designing flexible architecture patterns that automatically adapted to changing demands.
- Improved system performance by migrating legacy applications to the cloud platform and ensuring their seamless integration.
System Engineer/VMware
USAF (deployment)
06.2018 - 01.2019
- Managed communications between team members, customers and vendors to keep operations efficient and successful.
- Protected business from unnecessary liability by carefully following security and safety standards.
- Consulted with customers to understand desires and suggest best products to meet needs.
- Gained expert knowledge of VMware operations, market conditions, and trends.
- Collaborated well with team members to carry out daily assignments and achieve team targets.
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
- Reviewed activities regularly to identify opportunities for improvement.
- Filed records to keep system efficient and information organized.
- Taught junior employees how to perform tasks such as GPO configuration and server stack migration.
- Prevented service outage delays by effectively using slow periods to get ahead of routine tasks such as applying monthly patches and updating servers.
- Carried out high-quality server management work with little oversight.
Systems Engineer
ABSC, Absolute Business solutions Inc
07.2017 - 03.2018
- Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Manage IT system infrastructure and any processes related to these systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server /storage/network devices, mobile devices, etc.
- Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem
- Provide support for the escalation and communication of status to agency management and internal customers
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage Windows operating systems
- Install/load operating system and application software
- Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
- Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
- Integrate new technologies into new and existing systems including the transition and migration of corporate systems
System Engineer/Windows Migration Lead/Server Upgrade Team
Dispersive Technologies
06.2016 - 06.2017
- Support Desktops, Laptops, mobile devices and peripherals.
- Support Networking Interfaces/Protocols.
- Support Business and Productivity Software.
- Implement Desktop Operating Systems and Hardware.
- Support E-Mail Systems/Standards.
- Provide face-to-face end user support Supervisory Responsibilities:.
- Hands-on professional desktop support experience in a large environment (300+ users).
- Windows 7, XP, Desktop/Laptop, Printer support, hardware swaps, software installs, general workstation troubleshooting on a highly distributed client/server system.
- Built out Classified and unclass servers to keep mission effective in multiple locations estimated over 5 million dollars.
- Built out complete Domain controller with AD forest tailored to each location.
- Also installed DNS, and DHCP to communicate via SATCOM.
- Built entire exchange 365 environment on prem to support 300+ users, also enabled owa version complete with AD synchronization.
- Built out AtHoc emergency messaging system across 300+ devices to send interactive messages to all users and machines.
- Built out on prem Server based Backup to allow contingency plan and Data duplication for emergency backups, needs and planning.
- Built out File server for 300+ users to allow centralized access of data also configured sharepoint page.
- Print server and Personal drives were also included.
- Built out virtualized Firewalls to enable packet filtering and security between client and distant end traffic.
- Built out and configured accompanying Virtual proxy to further harden the network on prem.
- Configured Solar Winds server to catch all data entry logs across all server enabling us to remain pro active against needs in our network.
- Configured windows update server to pull updates real time and on.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Education
Bachelor of Arts -
Burlington County College
Burlington, NJBachelor of Science - Cloud Development
Western Governors University
Salt Lake City, UT02-2026
Skills
- Comp TIA Security and A Certified, MCSA, CEH, Net
- Network configuration
- Operating Systems; Window 95 & 98, Windows ME, Windows NT, Professional 2000, Windows 7, Windows 10, TCP/IP, Ports, DNS, DHCP, Switch Windows server
- Network security management
- VMWare, ESXi, VSan
- Cloud development containerization and Kubernetes
- Eager to learn in diverse environments
- Proficient in Linux command line and scripting
- Development environments (LinuX, Windows, Mac, embedded, or Android)
- Risk assessment and mitigation
- Experienced in server maintenance
- Cloud virtualization
- Operating system management
- System upgrades
- IT infrastructure
Timeline
IT Consultant/ Insider Threat Engineer
Department of Homeland Security
01.2024 - Current
Systems Engineer
RPI/Boeing
09.2019 - 12.2023
System Engineer/VMware
USAF (deployment)
06.2018 - 01.2019
Systems Engineer
ABSC, Absolute Business solutions Inc
07.2017 - 03.2018
System Engineer/Windows Migration Lead/Server Upgrade Team
Dispersive Technologies
06.2016 - 06.2017
Bachelor of Arts -
Burlington County College
Bachelor of Science - Cloud Development
Western Governors University
Similar Profiles
Ahmad PringleAhmad Pringle
Intern at Department of Homeland Security (Homeland Security Investigations)Intern at Department of Homeland Security (Homeland Security Investigations)
Jennifer WendlingJennifer Wendling
IT Cybersecurity Specialist & Program Manager at Department of Homeland Security (DHS) | Cybersecurity and Infrastructure Security Agency (CISA) | Cybersecurity Division (CSD)IT Cybersecurity Specialist & Program Manager at Department of Homeland Security (DHS) | Cybersecurity and Infrastructure Security Agency (CISA) | Cybersecurity Division (CSD)
Scott WigginsScott Wiggins
Branch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland SecurityBranch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland Security
Kavery Latrease GoldenKavery Latrease Golden
Senior Correspondence Analyst at Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA)Senior Correspondence Analyst at Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA)
Katherine KuhlmanKatherine Kuhlman
Logistics Analyst at Murata Electronics, N.A.Logistics Analyst at Murata Electronics, N.A.