John Mosley
Richmond,TX
Summary
Highly motivated Service Manager with 15 years of commercial and residential maintenance experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Manager
Cortland
05.2021 - Current
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Creates requisition and purchase orders for vendor scheduling & maintenance supplies.
- Acquisitions Team- Travel to other properties for inspections and due diligence.
- Assist with a total of 14 properties to train and assist other service managers.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Analyzed service reports to identify areas of improvement.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
Service Manager
Lincoln Property Company
08.2018 - Current
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
- Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime.
- Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel.
- Ordered all parts, supplies and tools to maintain inventory.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction.
- Solar panel care and maintenance.
- Programming keyless entry systems.
- All other duties assigned with little to no supervision.
Maintenance Supervisor
Circa
02.2017 - 07.2018
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Ordered all parts, supplies and tools to maintain inventory.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Performed general electromechanical repairs on building systems and equipment to meet code requirements.
- Performed minor wall repair to maintain walls, including installing drywall and repair.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Trained and supervised maintenance team and porters.
- Organized and scheduled turns, worked on reducing time 5 days or less.
- CPO certified maintained all pools and spas.
- Performed troubleshooting on HVAC systems to determine issues and executed repairs.
- Maintained boilers, hot water systems and gas heating equipment.
Education
High School Diploma -
Clinton High School
Clinton, MS1993
Skills
- Maintenance & Repair
- EPA Universal / HVAC certified
- CPO - Certified pool operator
- Carpentry & Plumbing
- Troubleshooting expert
- Advanced computer skills
- Project management skills
- Boiler maintenance and repairs
- OSHA regulations
- Fair housing training
- Cost control and budget management
- Customer service focused
- Hazmat knowledge
- Appliance repair
- A2L Cerification
- Peer Coach
Certification
- HVAC UNIVERSAL CERTIFICATION
- CPO CERTIFICATION
- OSHA CERTIFICATION
- YARDI CERTIFICATION
- FAIR HOUSING CERTIFICATION
- BIO HAZARD CERTIFICATION
- HIPAA CERTIFICATION
Timeline
Service Manager
Cortland
05.2021 - Current
Service Manager
Lincoln Property Company
08.2018 - Current
Maintenance Supervisor
Circa
02.2017 - 07.2018
High School Diploma -
Clinton High School