Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

John Moss

Durant

Summary

Dynamic sales professional with a proven track record at Carmart Auto Sales, excelling in customer relationship building and sales management. Adept at boosting customer loyalty through active listening and effective communication, consistently achieving sales goals while fostering a collaborative team environment. Skilled in negotiation and dedicated to delivering exceptional customer service.

Overview

2026
2026
years of professional experience

Work History

Salesperson

Carmart Auto Sales
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.

Crew Leader

Sodexo Food Service
07.2024 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.

Bartender Shift Manager

Delaware North
04.2010 - 10.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.

Education

Bachelor of Science - Psychology

Southeastern Oklahoma State University
Durant, OK
12-2026

Associate of Arts - Public Relations

Tarrant County College
Fort Worth, TX
05-2018

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Networking
  • Active listening
  • Sales management
  • Sales presentations

Languages

English
Native or Bilingual

Timeline

Crew Leader

Sodexo Food Service
07.2024 - Current

Bartender Shift Manager

Delaware North
04.2010 - 10.2023

Salesperson

Carmart Auto Sales

Bachelor of Science - Psychology

Southeastern Oklahoma State University

Associate of Arts - Public Relations

Tarrant County College

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