John Moua
Fresno,CA
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making.
Overview
11
11
years of professional experience
Work History
Farm Hand
Family Business
Montague, CA
07.2019 - 10.2023
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Fed and watered livestock, ensuring their health and well-being.
- Organized storage areas for harvested crops.
- Planted seeds according to prescribed methods of production.
- Collected eggs from chicken coops on a daily basis.
- Performed routine maintenance and repairs on farm structures, such as fences and barns.
- Assisted in the planting, cultivating, and harvesting of crops, ensuring timely and efficient processes.
- Cleaned stalls, pens and equipment using water hoses or pumps.
Assistant Manager
Famous Footwear
Sacramento, CA
11.2018 - 07.2019
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Coaching new hires to familiarize them with the workplace environment.
- Point of sales.
- Customer service.
- Opening and closing of store.
- Stocking merchandise.
Shipping and Receiving, Order Picker
Tire Rack
Roseville, MN
03.2018 - 09.2018
- Utilized scanning equipment for picking, packing and shipping orders.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Assisted with loading and unloading items from delivery vehicles using appropriate lifting techniques.
- Provided assistance in maintaining a clean working environment within the warehouse.
- Performed regular cycle counts of inventory levels in assigned areas.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Packer
Sportsman's Warehouse
Saint Paul, MN
11.2017 - 02.2018
- Inspected packages for accuracy and completeness before shipping.
- Wrapped items securely using appropriate packing materials.
- Assembled customer orders from stock and packed items in boxes.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Ensured work area was clean and organized, adhering to safety regulations.
Assistant Manager
Famous Footwear
Saint Paul, MN
12.2015 - 10.2017
Assistant Manager
Kentucky Fried Chicken
Vadnais Heights, MN
03.2013 - 09.2015
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Implemented quality control measures to uphold company standards.
Education
High School Diploma -
White Bear South Campus Senior
White Bear Lake, MN06-2012
Skills
- Heavy Machinery Operation
- Livestock care
- Building and Structural Repair
- Equipment Repair and Maintenance
- Safe equipment use
- Property Maintenance
- Animal Care
- Feed Distribution
- Forklift Operation
- Product and service knowledge
- Customer service and satisfaction
- Retail Operations
- Staff Training and Development
- Workload Management
Languages
English
Native/ Bilingual
Hmong
Native/ Bilingual
Accomplishments
- Boy scout, merit badges
- Helped out on multiple Eagle projects around Twin Cities area
Timeline
Farm Hand
Family Business
07.2019 - 10.2023
Assistant Manager
Famous Footwear
11.2018 - 07.2019
Shipping and Receiving, Order Picker
Tire Rack
03.2018 - 09.2018
Packer
Sportsman's Warehouse
11.2017 - 02.2018
Assistant Manager
Famous Footwear
12.2015 - 10.2017
Assistant Manager
Kentucky Fried Chicken
03.2013 - 09.2015
High School Diploma -
White Bear South Campus Senior