John Muhr

In support of STM, develops project plan and coordinates maintenance and manpower activities across all shifts for assigned aircraft. Provides work direction to technicians during the inspection, maintenance and repair of aircraft to ensure work is performed to specifications. Anticipate/assess potential project barriers and proactively engage in any/all project constraint resolutions to ensure on-time aircraft delivery.

Principle Duties and Responsibilities: Assist STM with planning, scheduling and completing tasks on quotes/work authorizations and received during customer debrief meetings. Drive work activities across all shifts by communicating/coordinating project information and target milestones .
Coordinate with quality, materials and other back-shop/shared service organizations (Engineering, Avionics Install, Interior, etc.) to ensure compliance with all company policies/procedures and FAA regulations .
Maintain a current knowledge and understanding of Repair Station and Quality Control Manuals, Aircraft Service Changes, Customer Bulletins, inspection schedule requirements, vendor information and all other procedures and publications pertaining to aircraft maintenance and servicing. Instruct aircraft techs in proper procedures and techniques of trouble shooting airframe and engine systems, routine inspections and preventive maintenance .
Ensure project financial success by monitoring, understanding and articulating project finances during project span. Monitor and control daily time and material charging to work orders (versus budget) .
Provide daily updates to customer on schedule status, invoice, and dispute resolutions .
Act on behalf of hangar manager/STM in their absence or when assigned .
Apply 6S and Lean principles to maintain good housekeeping and safety in all areas to include hangars, break areas and offices .
Anticipate and address situations that affect both customer satisfaction and service center safety, quality, efficiency and profitability .

Additional Functions: Create a culture of continuous improvement, openness and diversity in thinking by understanding and clearly articulating trends noted through visual management board data. Encourage, engage and implement top-3 initiatives to address issues in the workplace .
Provide input to Technician performance appraisals. Assist with establishing/recommending employee development and training plans .
Assist with the safety and serviceability of all ground support equipment and coordinate repairs and routine maintenance notification .
Perform other duties as assigned.

Other Requirements: Demonstrated proficiency with customer communications with the ability to establish and maintain professional working relationships.
-Demonstrated leadership ability with strong communication skills and the ability to understand and articulate project finances and customer billing.
Able to organize work, train employees, solve problems and adapt to change.
-Advanced knowledge of pertinent technical reference materials (maintenance manuals, IPC’s, AD’s, service bulletins, structural repair manuals, etc.).

-Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.

- Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.

Perform required, periodic maintenance and necessary servicing of all aircraft mechanical systems. Must demonstrate the ability to consistently perform assigned maintenance task within the quoted or standard CMP time.

Provide work direction for assigned technicians. Promote high standards of quality through instruction and by example setting.

Act on behalf of Mechanical Team Lead (MTL) in his/her absence and assume the duties and responsibilities of the MTL when assigned.

Coordinate with the Inspection department to ensure compliance with internal and FAA inspection and documentation requirements. Properly complete work order sign offs, shift turnovers, and other paperwork in a timely manner. Ensure that all work accomplished meets quality standards and specifications.

Properly identify (tag) customer property and equipment. Store aircraft components and other customer property securely and safely.

Follow standard operating procedures and JSA's when operating ground support equipment, such as power supply, hydraulic rigs, nitrogen filler carts, and oxygen service carts. Operate and supervise use of special support equipment used in removal and installations of major components.

Coordinate movement of aircraft as required.

Assist in training new employees concerning computerized maintenance program (CMP) maintenance manuals, SRM's illustrated parts catalog (IPC) usage, flight test installations, and all maintenance of major components.

Coordinate with other departments to arrange for the overhaul or repair of customer property as needed.

Perform required, periodic maintenance and necessary servicing of all aircraft mechanical systems. Must demonstrate the ability to consistently perform assigned maintenance task within the quoted or standard CMP time.

Provide work direction for assigned technicians. Promote high standards of quality through instruction and by example setting.

Act on behalf of Mechanical Team Lead (MTL) in his/her absence and assume the duties and responsibilities of the MTL when assigned.

Coordinate with the Inspection department to ensure compliance with internal and FAA inspection and documentation requirements. Properly complete work order sign offs, shift turnovers, and other paperwork in a timely manner. Ensure that all work accomplished meets quality standards and specifications.

Properly identify (tag) customer property and equipment. Store aircraft components and other customer property securely and safely.

Follow standard operating procedures and JSA's when operating ground support equipment, such as power supply, hydraulic rigs, nitrogen filler carts, and oxygen service carts. Operate and supervise use of special support equipment used in removal and installations of major components.

Coordinate movement of aircraft as required.

Assist in training new employees concerning computerized maintenance program (CMP) maintenance manuals, SRM's illustrated parts catalog (IPC) usage, flight test installations, and all maintenance of major components.

Coordinate with other departments to arrange for the overhaul or repair of customer property as needed.

• Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
• Removed components such as landing gear, engines, and flight control.
• Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
• Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
• Collaborated with other technicians to complete complex repairs and improve team efficiency.
• Evaluated individual aircraft components to identify and troubleshoot issues.
• Assisted in training new technicians, sharing knowledge and expertise to ensure high-quality workmanship.
• Inspected airframes to detect wear and other defects.
• Inspected all received aircraft parts to verify compliance with FAA regulations.
• Developed strong relationships with colleagues, fostering a positive work atmosphere conducive to teamwork and effective communication.
• Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
• Increased operational readiness of aircraft fleet through timely completion of scheduled maintenance tasks.
• Maintained repair logs to document all corrective and preventive aircraft maintenance.
• Contributed to a reduction in maintenance-related incidents by maintaining a strong focus on safety during all tasks.
• Demonstrated commitment to continuous learning by staying up-to-date on industry best practices and participating in relevant training opportunities.
• Reduced downtime for aircraft by efficiently diagnosing and repairing mechanical problems.
• Performed scheduled and unscheduled maintenance on diverse aircraft engines, avionics and hydraulics.
• Consistently met or exceeded performance metrics related to repair turnaround times, contributing to overall operational efficiency.
• Assisted with aircraft and equipment transport and movement.
• Read and interpreted aircraft documentation to determine repair feasibility and methods.
• Provided excellent customer service when interacting with pilots, addressing their concerns regarding aircraft performance or maintenance needs proactively.

• Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
• Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
• Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
• Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
• Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
• Handled hazardous materials according to regulations, protecting personnel and the environment from potential harm.
• Streamlined refueling processes for increased efficiency and reduced downtime between flights.

• Mentored new hires in proper line service techniques, promoting a culture of ongoing learning within the team.
• Established strong working relationships with airport management, fostering a positive environment for collaboration.
• Reduced aircraft turnaround time through effective delegation of responsibilities to line service technicians.
• Enhanced safety standards with regular equipment inspections and maintenance procedures.
• Increased customer satisfaction, ensuring prompt and courteous service for all clients.
• Served as a key point of contact between the company and external partners including vendors, regulatory agencies, and other aviation stakeholders.
• Improved team efficiency by implementing streamlined processes for line service tasks.