John Munoz
Norfolk,VA
Summary
Seasoned Utilities Supervisor bringing demonstrated safety management and performance optimization skills gained during experience in Utilities repair settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.
Dedicated Utilities professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Utilities Maintenance Repair Supervisor
City Of Norfolk,Department Of Public Utilities - Wastewater
Norfolk, VA
11.1992 - 11.2020
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Managed efficient teams of up to 12 employees.
Damage Control Petty Officer
US Navy
Norfolk, VA
08.1988 - 08.1992
- Created workout and training schedules for shipboard personal .
- Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Oversaw utilities manual records to perform stock control and accounting duties.
- Assisted in conducting fire drills and evacuating buildings.
Education
Industrial Maintenance Supervision - Industrial Maintenance Technology
Tidewater Community College
Norfolk, VA06.2000
High School Diploma -
Alamo Catholic High School
1800 Spring St Amarillo ,Texas05.1983
Skills
- Teambuilding
- Customer service
- Leadership
- Training & Development
- Supervision
- Verbal and written communication
- Multitasking abilities
- Organization and Time management
- Accident and Injury Investigation
- Tools and Equipment Maintenance
- Visual Inspection
- Employee Safety Training
- Hand and Power Tool Operation
- Supply Requisition
- Personnel Management
- Vehicle and Equipment Operation
Accomplishments
- Collaborated with team of 18 city employees in the development of Wastewater University, Liaison between Tidewater University and the city of Norfolk Va.
- Achieved CDL training through effectively helping with City employees being prepared for the Commercial Drivers License Exam and the pre-trip..
- Supervised team of up and coming staff members to become Heavy Equipment Operators. Training on the Forklifts,Bobcat,backhoe,excavator, dump trucks and equipment trailers.
Certification
- Licensed Virginia CDL Class A - 3-1993/ 8-2024
- Safety Training - 11-1992 / 11-2020
- VDOT flagger, Red Cross CPR ,VOSH 10 Safety ,CDL trainer, Company Name - Timeframe
Timeline
Utilities Maintenance Repair Supervisor
City Of Norfolk,Department Of Public Utilities - Wastewater
11.1992 - 11.2020
Damage Control Petty Officer
US Navy
08.1988 - 08.1992
Industrial Maintenance Supervision - Industrial Maintenance Technology
Tidewater Community College
High School Diploma -
Alamo Catholic High School
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