John Murinko
Spokane,WA
Summary
Seasoned Shop Owner with background in managing daily operations, staff supervision, and inventory control. Known for strong leadership skills coupled with ability to develop and implement effective sales strategies. Demonstrated success in fostering positive customer relationships resulting in increased customer satisfaction and loyalty. Exceptional problem-solving abilities that drive business performance.
Overview
30
30
years of professional experience
Work History
Shop Owner
Bill the Fauceteer Plumbing
Spokane, WA
04.1985 - 08.2015
- Provided technical advice to customers on best practices for maintaining plumbing systems.
- Repaired or replaced defective equipment parts using hand tools and power tools.
- Removed old pipes during remodeling projects while ensuring minimum disruption to customers' operations.
- Replaced worn-out seals in showerheads, toilets, and sinks.
- Kept records of work performed, including materials used and labor costs.
- Welded pipes together when necessary.
- Installed valves for controlling water flow from tanks and mains.
- Cut openings in walls or floors to accommodate pipe installation.
- Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
- Inspected and tested installed systems to isolate and identify faults.
- Estimated time and material costs to include in project plans.
Cabinet Maker
Bill The Fauceteer Plumbing
Spokane, WA
04.1985 - 08.2015
- Performed edge banding techniques to finish exposed edges of cabinet components.
- Repaired existing cabinetry when needed or requested by customers.
- Assembled pre-fabricated cabinets according to manufacturer's instructions.
- Applied veneers to completed cabinet components prior to assembly.
- Measured and cut wood pieces to exact dimensions required for each project.
- Fitted countertops into place for kitchen installations.
- Installed hinges and drawer slides on cabinetry.
- Finished cabinetry with stains, paints, and varnishes.
- Installed finished products in residential homes or commercial businesses.
Ceramic Tiler
Bill the Fauceteer Plumbing
Spokane, WA
04.1985 - 08.2015
- Apply grout between tiles with rubber float, removing excess with sponge or cloth.
- Advise customers regarding maintenance requirements for their newly installed tile surfaces.
- Cut ceramic tile to fit around obstacles and into odd spaces using a wet saw.
- Seal grouted areas with appropriate sealer to protect from moisture penetration.
- Drill holes in tiles if necessary using a carbide drill bit mounted in an electric drill.
Plumbing Sales Specialist
Bill the Fauceteer Plumbing
Spokane, WA
04.1985 - 08.2015
- Monitored inventory levels and placed orders when necessary.
- Resolved customer complaints in a timely manner.
- Executed plans to maximize profits from sale of plumbing products.
- Established relationships with vendors to ensure competitive pricing on plumbing supplies.
- Provided excellent customer service through effective communication and problem-solving skills.
- Maintained accurate records of customer orders and invoices.
- Trained staff members on proper installation methods for various types of fixtures.
- Prepared quotes, proposals, and estimates for customers' projects.
- Repaired or replaced defective parts as needed in order to maintain quality standards.
- Assisted customers with product selection and provided technical advice.
- Asked questions to better understand customer needs and recommended products to fulfill project requirements.
- Assisted customers in plumbing department by answering questions and helping find needed items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained records related to sales for store management.
- Described merchandise and explained use, operation and care.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
High School Diploma -
Powell County High School
Deer Lodge, MT06-1975
Skills
- Plumbing installation
- Pipe welding
- Inventory management
- Customer service
- Project estimation
- Technical advice
- Problem solving
- Relationship building
- Visual merchandising
- Quality assurance
- Up-selling strategies
- Sales proficiency
- Pricing strategy
- Customer service expertise
- Store maintenance
- Staff hiring and training
- Operations management
- Administrative oversight
- Staff hiring
- Small business operations
- Customer relations
- Verbal and written communication
- Staff management
- Sales management
- Hiring and staffing
Timeline
Shop Owner
Bill the Fauceteer Plumbing
04.1985 - 08.2015
Cabinet Maker
Bill The Fauceteer Plumbing
04.1985 - 08.2015
Ceramic Tiler
Bill the Fauceteer Plumbing
04.1985 - 08.2015
Plumbing Sales Specialist
Bill the Fauceteer Plumbing
04.1985 - 08.2015
High School Diploma -
Powell County High School
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