John Murphy
Brighton
Summary
Proven Regional Account Manager with 17 years of experience and a track record of driving revenue growth and establishing robust client relationships at National Food Group. Expert in territory management and maintaining key account development. Achieved significant sales milestones, including pioneering the Diced Fruit Cup category, with a focus on strategic account servicing and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Regional Account Manager
National Food Group
2007.07 - 2024.08
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Originated sales of Diced Fruit Cup category in product mix.
- Developed the sales and pricing model used as the template for the company transition to the NOI value pass through system for processing USDA Donated Foods in K-12 Food Service.
- Established first time sales in 6 states.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
- Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
- Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
- Communicated by phone, email and traveled for face to face contact for accounts in 13 states.
Store Manager
Gardner White Furniture
2003.02 - 2007.04
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
Education
Music Theory And Composition
Franciscan University of Steubenville
SteubenvilleSkills
- Territory Management
- Revenue Growth
- Performance Tracking
- Public Speaking
- Industry Expertise
- Customer relationship development
- Delivery Coordination
- Account Servicing
- Contract Management
- Point of sale operation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent Communication
- Team Collaboration
- Effective Communication
- Decision-Making
- Adaptability and Flexibility
- Relationship Building
Timeline
Regional Account Manager
National Food Group
2007.07 - 2024.08
Store Manager
Gardner White Furniture
2003.02 - 2007.04
Music Theory And Composition
Franciscan University of Steubenville
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