Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

John Musembi

Tolleson,Arizona

Summary

Hardworking, self motivated, self-dedicated individual and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. I’m a certified medical assistant/caregiver, passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments, and social events. Well-organized and compassionate with good relationship-building abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Behavioral Health Technician

Amani Behavioral Health Services
12.2020 - 08.2023
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
  • Performed client intake procedures according to internal standards for new admissions.
  • Carefully prepared, reviewed and submitted patient statements
  • Efficiently performed insurance verification and precertification and preauthorization functions
  • Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.

Warehouse Associate

Amazon
08.2021 - 08.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Checked packages and merchandise for damage and notified vendors.

Behavioral Health Technician

Aurora Behavioral Health
11.2019 - 11.2020
  • Intervene in crisis situations and redirect patients as needed
  • Diffusing situations in which patients are a danger to self or others
  • Supervise and monitor patients while recovering from a crisis
  • Ensure patients have a safe and supportive environment
  • Observing, reporting, and documenting patient psychiatric and medical problems.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.

Tax Preparer

TAX QUALITY GROUP LLC
11.2017 - 05.2020
  • Produced US and state income, gift tax and estate tax returns for individuals
  • Supplied detailed tax documentation needed to submit accurate corporate and individual returns
  • Applied federal and state government regulations to prepare accurate and compliant tax returns for clients in Quality tax group
  • Conducted financial, asset and liability analysis to reduce clients' tax liabilities.
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.

Caregiver

Hyde Park Health And Resource
11.2017 - 04.2019
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs
  • Worked to improve patient outlook and daily living through compassionate care
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming
  • Cultivated amiable relationships with all residents, resulting in strong overall patient happiness and emotional well-being
  • Helped client with activities of daily living (ADL), including personal hygiene, feeding, ambulation and household maintenance
  • Engaged client in physical and mental activities to sustain quality of life.


Medical Assistant

Fastmed Urgent Care
11.2014 - 06.2017
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
  • Performed routine tests such as urine dipstick, vision, and hearing tests
  • Assessed, documented, and monitored vital signs for more than 50 patients per day
  • Carefully prepared, reviewed and submitted patient statements
  • Efficiently performed insurance verification and precertification and preauthorization functions
  • Answered appointment calls
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.

Education

Associate of Arts - Medical Assisting

Brookline College
06.2015

Skills

  • Analytical solving
  • Documentation filing
  • Organization skills
  • Professional demeanor
  • Venipuncture and phlebotomy
  • HIPAA compliance
  • Grooming and bathing assistance
  • Wound care and irrigation
  • Understands medical procedures
  • Proper sterilization
  • Patient toileting techniques
  • First aid and safety
  • Care plan management
  • Maintaining quality assurance standards
  • Relationship and team building
  • Sound decision-making
  • Conflict de-escalation
  • Family support services
  • Safety Management

References

References available upon request.

Timeline

Warehouse Associate

Amazon
08.2021 - 08.2022

Behavioral Health Technician

Amani Behavioral Health Services
12.2020 - 08.2023

Behavioral Health Technician

Aurora Behavioral Health
11.2019 - 11.2020

Tax Preparer

TAX QUALITY GROUP LLC
11.2017 - 05.2020

Caregiver

Hyde Park Health And Resource
11.2017 - 04.2019

Medical Assistant

Fastmed Urgent Care
11.2014 - 06.2017

Associate of Arts - Medical Assisting

Brookline College

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