Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
Work History
Airplane Mechanic
United States Air Force Reserve
12.2022 - Current
Promoted a culture of continuous learning among team members by sharing knowledge and expertise on new aircraft technologies and maintenance techniques.
Demonstrated exceptional troubleshooting skills by identifying root causes of mechanical failures and implementing effective solutions.
Maintained a safe working environment by adhering to established safety guidelines during all maintenance activities.
Collaborated with interdisciplinary teams to address intricate mechanical problems, ensuring rapid resolution of malfunctions.
Shift Manager
Teresas Pizza
08.2016 - Current
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Supervised employees and oversaw quality compliance with company standards for food and services.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Truck Driver
United States Army National Guard
Akron, OH
08.2010 - 08.2018
Deployed to Afghanistan in 2011 for 1 year tour. Deployed to New York for state side relief for Hurricane Sandy during which I developed and maintained discipline and leadership to accomplish the mission
Managed logistical aspects of squad operations, ensuring all necessary supplies and resources were available for mission completion.
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained monthly, legible Army log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Dropped and hooked trailers and changed configuration of equipment.
Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
Provided critical input to higher-level decision-makers during strategic planning sessions based on first-hand experiences from field operations.
Adapted quickly to changing conditions on the battlefield, allowing the squad to maintain focus on primary objectives without being distracted by unforeseen challenges.
Landscaper
RPB Landscaping
05.2013 - 10.2016
Maintained grounds by trimming, weeding, and general clean-up.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
Aircrew Flight Equipment Flight Chief at United States Air Force Reserve – Active Duty ReserveAircrew Flight Equipment Flight Chief at United States Air Force Reserve – Active Duty Reserve
Materiel Management/LRS at United States Air Force Reserve/911th Airlift Wing Pittsburgh Reserve StationMateriel Management/LRS at United States Air Force Reserve/911th Airlift Wing Pittsburgh Reserve Station