Summary
Overview
Work History
Education
Skills
Timeline
BLS Certificate Art and science of P.A. Recovery
Generic

John Mylly

Manchester

Summary

Dynamic and results-driven professional with extensive experience at Gatehouse Treatment, excelling in case documentation and client advocacy. Proven ability to develop personalized care plans and foster client engagement, while ensuring HIPAA compliance. Strong problem-solving skills and a positive attitude contribute to effective team collaboration and enhanced service delivery.

Results-driven professional prepared for leadership in case management, with extensive experience in coordinating client services and supporting team operations. Known for strong collaborative abilities and consistently achieving positive outcomes. Highly adaptable, with focus on client-centered solutions and effective communication.

Lead case management professional with strong track record in guiding teams and achieving results. Skilled in client assessment, resource coordination, and conflict resolution. Known for adaptability, reliability, and fostering collaborative environments to meet evolving needs. Passionate about delivering impactful outcomes and driving continuous improvement.

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

16
16
years of professional experience

Work History

Lead Case Manager

Gatehouse Treatment
04.2024 - Current
  • Assisted in case management processes, ensuring timely support for clients and adherence to protocols.
  • Supported data entry and documentation efforts within case management systems for accurate record-keeping.
  • Collaborated with team members to facilitate client meetings, enhancing communication and service delivery.
  • Conducted initial assessments to identify client needs, contributing to personalized care plans.
  • Participated in training sessions to develop knowledge of tools used in case management workflows.
  • Developed rapport with clients, fostering trust and encouraging engagement in their care plans.
  • Learned compliance guidelines and best practices in case management to maintain quality standards.

Behavioral Health Technician

Gatehouse Treatment
11.2023 - 04.2024
  • Assisted in daily therapeutic activities to promote patient engagement and recovery.
  • Monitored patients' behavior and reported significant changes to healthcare team.
  • Implemented individualized care plans under the supervision of licensed professionals.
  • Maintained accurate documentation of patient progress and treatment interventions.
  • Conducted safety checks and ensured a secure environment for all patients.
  • Conducted client rounds to check on residents.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.

Machine Operator

Port City Metals Services
04.2018 - 11.2022
  • Operated heavy machinery to ensure efficient production flow and minimize downtime.
  • Conducted routine maintenance on equipment, improving operational reliability and safety standards.
  • Monitored production processes, ensuring adherence to quality control protocols and specifications.
  • Trained new team members on safe machine operation and workplace best practices.
  • Identified and resolved operational issues promptly, contributing to smoother production cycles.
  • Maintained accurate inventory records of materials used during machine operation for effective resource management.

Carpenter

Tulsa Handyman Service
03.2016 - 02.2018
  • Constructed frameworks and structures using various materials, ensuring precision and quality in all projects.
  • Operated power tools and machinery safely to execute carpentry tasks effectively and efficiently.
  • Interpreted blueprints and technical drawings to accurately determine project specifications and requirements.
  • Collaborated with team members to complete projects on time while maintaining high safety standards.

CNC Machinist

Kloeckner Metals
02.2013 - 02.2016
  • Operated CNC machines to produce precision components according to specifications.
  • Interpreted technical drawings and blueprints for accurate manufacturing processes.
  • Conducted regular maintenance on machinery to ensure optimal performance.
  • Monitored production runs for quality assurance and compliance with standards.

Dairy Milker

Braums Ice Cream And Dairy
01.2010 - 01.2013
  • Enhanced overall milk production by consistently following proper milking procedures and maintaining a clean work environment.
  • Increased efficiency in milking operations by effectively managing time-sensitive tasks and adhering to established schedules.
  • Reduced instances of mastitis in the herd through diligent observation and early detection of signs, ensuring prompt treatment.
  • Assisted in calving processes for safe deliveries, providing immediate care to newborn calves to ensure their wellbeing.

Education

GED -

Plainfield High School
Plainfield
06-2009

Skills

  • Case documentation
  • Client advocacy
  • Ethical practice
  • Progress monitoring
  • Case assessment
  • Positive attitude
  • Problem-solving
  • Time management
  • Multitasking and organization
  • HIPAA compliance
  • Insurance regulations

Timeline

Lead Case Manager

Gatehouse Treatment
04.2024 - Current

Behavioral Health Technician

Gatehouse Treatment
11.2023 - 04.2024

Machine Operator

Port City Metals Services
04.2018 - 11.2022

Carpenter

Tulsa Handyman Service
03.2016 - 02.2018

CNC Machinist

Kloeckner Metals
02.2013 - 02.2016

Dairy Milker

Braums Ice Cream And Dairy
01.2010 - 01.2013

GED -

Plainfield High School

BLS Certificate Art and science of P.A. Recovery

I successfully completed Basic Life Support (BLS) training and obtained certification. Training included instruction and hands-on practice in adult, child, and infant CPR, use of an AED, and responding to choking emergencies. Certification verifies competency in providing life-saving interventions in emergency situations and is valid for two years.


I successfully completed training in The Art and Science of Peer-Assisted Recovery. This certification reflects competency in applying peer support principles, recovery-oriented practices, and effective communication skills to assist others in their recovery journey. Training emphasized ethics, boundaries, motivational support, and the use of lived experience as a tool to foster connection and empowerment. Completion of this program demonstrates the client’s ability to provide peer recovery support in alignment with best practices and professional standards.


I am currently taking the necessary classes to become a Certified Recovery Support Worker (CRSW). These trainings are helping me build knowledge and skills in peer support, recovery principles, ethics, and communication. Completing this certification will allow me to use my lived experience to support others in their recovery journey in a professional role.