John Ndisang Ikechika
Barback
Saint Paul,MN
Summary
Dynamic and customer-focused, with proven expertise in beverage preparation and a knack for suggestive selling, honed at Brit's Pub and other venues. Excelled in creating a loyal clientele through outstanding service and teamwork, significantly enhancing bar efficiency and customer satisfaction. Skilled in both food service and payment processing, adept at fostering a positive work environment.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Bartender
Brit's Pub
Minneapolis, Minnesota
06.2021 - 11.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Head Barback
Lamplighter Gentlemen's Club
Minneapolis, Minnesota
02.2020 - 03.2022
- Reduced beverage waste by implementing proper pouring techniques and training new staff members.
- Managed ice supply by consistently monitoring levels during peak hours and refilling as necessary to maintain optimal service speed.
- Enhanced customer satisfaction by efficiently stocking and maintaining bar inventory.
- Assisted in the setup and breakdown of special events, ensuring a smooth and successful experience for all attendees.
- Ensured prompt assistance during busy times by anticipating bartender needs and proactively taking action where needed.
- Provided exceptional customer service by engaging with guests when appropriate, contributing to an enjoyable atmosphere at the establishment.
- Supported bartenders during high-volume shifts, enabling them to serve more customers promptly.
- Demonstrated excellent multitasking abilities, balancing multiple responsibilities simultaneously while maintaining attention to detail in a fast-paced setting.
- Participated in staff meetings, offering valuable insight on areas of improvement within the team dynamic.
- Effectively communicated with bartenders and management to address any issues or concerns promptly, fostering an environment of teamwork and cooperation.
Education
High School Diploma -
Nabesk Comprehensive High School
Buea, Cameroon 06.2016 - 06.2016
Skills
Beverage preparation
Payment processing
Suggestive selling
Food service
Timeline
Bartender
Brit's Pub
06.2021 - 11.2024
Head Barback
Lamplighter Gentlemen's Club
02.2020 - 03.2022
High School Diploma -
Nabesk Comprehensive High School
06.2016 - 06.2016
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