Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

John Nelson

Ledyard,CT

Summary

Worked in summertime on Block Island from 2016-2019 as a freight dock supervisor. I learned skills of how to efficiently load and unload freight on ferry boats, distributing and send that freight to customers and companies, while keeping track of billing and processing payments for all freight orders. I found it necessary to learn every different situation and order on the dock to maximize efficiency in helping customers receive their freight shipments, and to clear out our yard to keep it clean and operating smoothly in our own department and with the ferry boat staff and other dock departments. From 2020-present I have worked on the Narragansett side of freight where freight shipments are received from trucks and vehicles, packaged for safe shipment on the ferry boats, and are recorded in a billing program and on correct paperwork. Each shipment was required to be inspected for safety and for itemization to properly bill each customer and company properly for their order. As a supervisor on the Narragansett side of the company I trained a new manager to take over the department, and a helped him learn how to carry out the same job efficiently, working with other departments and staff to properly execute a safe and efficient workflow on the dock and ferry boats. I also helped all other new staff across the years learn the job to operate forklifts, safely accept and send deliveries in a range of normal everyday packages to lumber, appliances and most other constructive materials for houses, schools, hotels, and other businesses.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Freight Dock Supervisor

Interstate Navigation - Block Island Ferry
06.2016 - Current
  • Kept track of all daily inbound and outbound freight, paperwork, in an organized fashion.
  • Loaded, unloaded, and organized trucks with personal and professional shipments.
  • Followed company guidelines and work flow to maximize efficiency for loading and unloading scheduled ferry trips and delivery trucks.
  • Helped manage team of 4-10 workers depending on staff required for different shifts, to properly execute efficient workflow.
  • Communicated and coordinated with ticket, upper management, freight, and ferry crew departments to maximize workflow and work together on tasks.
  • Kept freight yard and ferry boat space organized, clean, and secure to fully protect company assets.
  • Operated computer systems and internal software to track and record cargo movements.
  • Used fork lifts, hand truck, and pallet jacks to move materials on dock and ferry boats.
  • Stored and stocked pallets, freight, boat equipment, and oil,to keep warehouse and ferry boats clean and organized.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Front of House Staff Member

Mystic Market East
09.2019 - 04.2020
  • Short term job working to prepare foods and help customers find the foods they wanted to purchase.
  • Worked here in between summer job at Block Island Ferry before I went full time at the dock.
  • Established good customer service role to help guests shopping experience.

Education

High School Diploma -

St. Bernard High School
Oakdale, CT
05.2018

Skills

  • Vessel Management
  • Boat Storage Efficiency
  • Dockhand Management
  • Inventory Management
  • Dock Safety
  • Shipping and Receiving
  • Training and Coaching
  • Forklift Operation

Certification

Licensed Forklift Operator

Hobbies

  • Hiking and Outdoors
  • Cooking
  • Building Computers
  • Photography
  • Music Development
  • Bowling
  • Traveling

Timeline

Front of House Staff Member

Mystic Market East
09.2019 - 04.2020

Freight Dock Supervisor

Interstate Navigation - Block Island Ferry
06.2016 - Current

High School Diploma -

St. Bernard High School
John Nelson