John Neuhalfen
denver,Colorado
Summary
Dynamic Retail Sales Associate with a proven track record at TJX Companies, enhancing customer satisfaction and loyalty through exceptional service and problem-solving skills. Expert in retail sales and cash handling, I significantly contributed to inventory management and loss prevention, boosting sales conversion rates. Skilled in teamwork and collaboration, I fostered strong relationships with repeat clients, driving store performance.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
TJX Companies
06.2023 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Education
No Degree -
Thomas Jefferson High School
Denver, CO05-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Retail sales
- Stocking and receiving
Timeline
Retail Sales Associate
TJX Companies
06.2023 - 12.2023
No Degree -
Thomas Jefferson High School