John Newell
Chicago,IL
Summary
Working with food and customer service in the restaurant industry is my main skill. I have a proven track record at Hilton, leading a team of 18 to achieve exceptional cleanliness and customer satisfaction. Expert in food handling safety protocols and inventory management, recognized as Employee of the Year. A dedicated team player committed to creating a welcoming atmosphere for guests.
Overview
10
10
years of professional experience
Work History
Manager
Hilton
12.2022 - 11.2024
- Managed a team of 18 house keepers.
- Kept inventory of all stock and ordered new stock accordingly.
- Checked all rooms after cleaning to make sure everything was up to standards.
- Resolved issues when they came up.
- Set schedules for employees making sure we were fully staffed basses of projection of how busy we would be.
- Started of in janitorial position and worked my way up to house keeping manager.
- Won employee of the quarter, half, and employee of the year.
- Practiced all safety protocols when it came to chemicals and food handling.
Crew Member
Olive Garden
08.2021 - 10.2023
- Dishwasher.
- Busser.
- Counted inventory.
- Kept front of house and back of house clean and sanitized.
- Food preparation.
Crew Member
Chipotle Grill
03.2015 - 2021
- Worked register as cashier.
- Line cook.
- Grill.
Education
High School Diploma - General Education
York Community High School
Elmhurst, IL06.2013
Skills
- Food handling and cleaning safety protocols eg food temps, FIFO, labeling dates, food storage, allergens, knife/equipment protocols
- Customer service, Giving customers an excellent experience
- Cash handling and working register
- Food preparation and cooking
- Take out for customers and catering orders
- Team player with friendly motivated attitude
- Keeping front of house clean and presentable creating a welcoming atmosphere for customers
Timeline
Manager
Hilton
12.2022 - 11.2024
Crew Member
Olive Garden
08.2021 - 10.2023
Crew Member
Chipotle Grill
03.2015 - 2021
High School Diploma - General Education
York Community High School