Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Nicoletti

Islip Terrace

Summary

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.


Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.


Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with people at all levels in organization.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience

Work History

Owner/Operations Manager

Centro 336
05.2024 - Current
  • Managed daily operations to ensure seamless service delivery and customer satisfaction.
  • Developed marketing strategies to enhance brand visibility and attract new customers.
  • Implemented cost-effective measures to optimize resource allocation and reduce expenses.
  • Trained staff on operational procedures and customer service best practices for improved performance.
  • Established relationships with local suppliers to enhance product offerings and streamline inventory management.
  • Analyzed customer feedback to identify areas for service improvement and implement necessary changes.
  • Oversaw financial management, including budgeting, forecasting, and expense tracking for profitability enhancement.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Restaurant General Manager

Civetta Hospitality
05.2021 - 05.2024
  • Managed daily operations, ensuring efficient service and optimal guest satisfaction.
  • Implemented cost control measures to improve profitability and reduce waste.
  • Developed schedules to optimize labor resources while meeting business demands.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
  • Coordinated special events bookings, working closely with clients to ensure their expectations were met or exceeded from start to finish.

Restaurant General Manager

Anthony Scotto Restaurant Group
09.2015 - 05.2021
  • Trained and supervised staff to enhance performance and maintain high standards.
  • Coordinated inventory management, ensuring adequate stock levels and minimizing shortages.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Set clear expectations and created positive working environment for employees.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Education

Bachelor of Science - Architectural Engineering

University of Denver
Denver, CO
05-2003

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Strategic planning
  • Staff management
  • Team oversight
  • Financial management
  • Staff hiring
  • Business administration
  • Negotiation
  • Sales leadership
  • Employee development

Timeline

Owner/Operations Manager

Centro 336
05.2024 - Current

Restaurant General Manager

Civetta Hospitality
05.2021 - 05.2024

Restaurant General Manager

Anthony Scotto Restaurant Group
09.2015 - 05.2021

Bachelor of Science - Architectural Engineering

University of Denver

Similar Profiles

CREATE PROFILE