John Noble
Everett,WA
Summary
I've been in the technology arena starting in 1990. At my only prior employer, it ranged from desktop support (in the office), customer support for the product that was developed, and server maintenance of many types (Windows/Linux), but the strong background is the AS/400 (iSeries) platform starting with a P01 in 1995, through 150s, 170s, 270s, S20, 720 (first LPAR - three partitions) and ending with a rack mount five partition 520 before moving all to the cloud as a result of Covid when everyone went remote work. Gmail replaced Exchange, AWS for DNS and LAN storage, and Cloud/400 for iSeries which had to be done to empty the office. A secondary responsibility was software development from iSeries CL/RPGLE/C, Java, HTML/CSS/JS, etc. I'm more of a fixer vs. an actual developer. Software development was my only option before deciding to part ways.
Overview
28
28
years of professional experience
Work History
Technical Services Manager
ADVANCED BusinessLink Corporation
08.1995 - 02.2023
- Created, edited and implemented company policies regarding access control, vulnerability patching and virus protection to minimize security incidents.
- Developed technical services strategies based upon clients' goals and implemented processes to achieve objectives.
- Prepared, checked, and coordinated documentation to support component design and application.
- Integrated architectural and engineering drawings to create cohesive packages.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Education
Associate of Science - Computer Science
Washington State University
Pullman, WASkills
- Process Validation
- Database Maintenance
- Technical Integration
- Effective Multitasking
- Helpdesk Operations
- Second-Level Support
- Updating Software
- Incident Management
- Security Improvements
- Customer Satisfaction
- Operational Efficiency
- Call Center Monitoring
Additional Information
https://www.venue360.com/about is a background of employment history. These are some of the folks I've worked with for the past 27 years. I'm looking for work close to the Everett, Washington area or remote, which I have been doing for the past few years.
Timeline
Technical Services Manager
ADVANCED BusinessLink Corporation
08.1995 - 02.2023
Associate of Science - Computer Science
Washington State University