John Norgren
Pinckney,MI
Summary
Reliable technician with more than 12 years in automotive mechanics and 5 years in diesel engine testing. Punctual, organized. Specializing in auto repair. Proficiently completes auto repairs and part replacements under tight time constraints. Highly customer service-oriented. Equipped with the technical expertise and mechanical knowledge necessary to repair everything from electric vehicles to diesel engines. Implements excellent diagnostic skills. Discovers the root of the problem quickly and works to find solutions. Focused on completing preventative maintenance and giving proper attention to every vehicle and customer.
Overview
23
23
years of professional experience
Work History
Technician
Roush, Livonia, MI
06.2019 - Current
- Prototype Builds
- Warranty work
- Fabrication
- Wiring of electrical system
- Troubleshooting of electrical malfunctions
- Project Lead
- Engine/Transmission Replacements
- Float Reduction
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Technician
Federal Mogul Heavy Duty Powertrain, Ann Arbor, MI
06.2014 - 05.2019
- Diesel engine repair and assembly
- Shipping and receiving of parts
- Helped run engine test
- Light metal fabrication
Technician
Tire Central and Service-Beech Grove, IN
05.2002 - 06.2014
- Repaired, replaced and adjusted brakes and brake pads
- Tested vehicles and their components and systems
- Operated equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices
- Adjusted repaired systems to meet manufacture’ performance specifications
- Conducted routine and schedule maintenance services such as oil changes, lubrications and tune-ups
- Communicated effectively with customers on future problems and repairs that might need to be addressed
- Reviewed work orders and discussed them with supervisors
- Safely used all hand and power tools, including the T-stripper, T-cutter, torque and wrench
- Completed routine maintenance to prevent future breakdowns
- Inflated tires on a test machine and adjusted controls to simulate road condition
- Interfaced with management and colleagues in a professional manner
- Diagnosed computer and electrical failure with appropriate testing equipment
- Cleaned and remove grease on engines and engine compartments using specific chemicals
- Managed and maintained the necessary level of supplies in the shop
- Verified vehicle serviceability by conducting test drives and adjusting controls and systems
- Maintained vehicle records by recording and filing all service and repairs
- Managed the front counter, including answering at he phone and opening and closing the shop
- Replaced drive and hydraulic systems
- Trained and assisted staff in analyzing engine malfunctions
- Trained staff on proper coolant flush processes and all aspects of air conditioning testing
- ASE certified in steering and suspension, and aliments
Education
Associates degree - Auto Service Management: Automotive service
Lincoln Technical Institute
Indianapolis, IN01.2002
Skills
- Diagnostics knowledge
- Fuel ignition repair
- Air conditioning systems
- Machinist and Fabrication
- Electrical Testing and Set up
- Engine Repair
- Documentation and reporting
- Preventive Maintenance
- System diagnostics
- Project Lead
Timeline
Technician
Roush, Livonia, MI
06.2019 - Current
Technician
Federal Mogul Heavy Duty Powertrain, Ann Arbor, MI
06.2014 - 05.2019
Technician
Tire Central and Service-Beech Grove, IN
05.2002 - 06.2014
Associates degree - Auto Service Management: Automotive service
Lincoln Technical Institute
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