John Nouanthavysouk
Sacramento,CA
Summary
Dynamic professional with extensive experience at ConAgra Foods Inc, excelling in troubleshooting and preventive maintenance. Proven track record in enhancing operational efficiency and fostering team collaboration. Skilled in inventory management and workplace safety, consistently driving improvements that elevate productivity and ensure a safe work environment.
Overview
14
14
years of professional experience
Work History
Line Mechanic
ConAgra Foods Inc
01.2021 - 12.2025
- Operated and maintained production machinery to ensure efficient workflow.
- Conducted routine inspections and troubleshooting to identify equipment issues.
- Collaborated with team members to optimize production processes and minimize downtime.
- Implemented safety protocols to maintain a safe working environment for all staff.
- Assisted in training new employees on standard operating procedures and equipment usage.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Performed preventive maintenance on machinery to enhance operational reliability.
- Supported continuous improvement initiatives by suggesting process enhancements based on observations.
- Promoted a clean and organized workspace by consistently adhering to 5S principles, creating an environment conducive to efficient work processes.
- Provided on-the-job training for new hires, fostering a safe and effective work environment for all team members.
- Ensured optimal performance of machinery through timely calibration checks, adjustments, and repairs as necessary.
- Enhanced safety measures by conducting thorough inspections of machinery and promptly addressing any issues detected.
- Demonstrated proficiency in various hand tools, power tools, and diagnostic equipment used for maintenance and repair tasks.
- Improved equipment uptime by performing routine maintenance and troubleshooting on various production lines.
- Supported continuous improvement initiatives by suggesting modifications to existing procedures that resulted in reduced waste and enhanced productivity.
- Performed root cause analyses on recurring issues, implementing corrective actions that prevented future occurrences of similar problems.
Manager
Taboo Lounge
01.2018 - 06.2021
- Supervised daily operations, ensuring smooth service and high customer satisfaction.
- Trained and mentored staff on best practices for food safety and customer engagement.
- Developed and implemented marketing strategies to enhance brand visibility and attract clientele.
- Managed inventory levels, optimizing stock to reduce waste and improve cost efficiency.
- Coordinated events, increasing venue bookings through targeted outreach and promotion efforts.
- Analyzed customer feedback, driving improvements in service quality and menu offerings.
- Collaborated with vendors to negotiate contracts, securing favorable terms for supplies and services.
- Led team meetings to discuss goals, fostering a collaborative environment focused on performance improvement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assistant Manager
Carolina Ale House- LM Hospitality
01.2012 - 06.2015
- Assisted in managing daily operations, ensuring quality service and customer satisfaction.
- Coordinated staff schedules, optimizing labor efficiency during peak hours.
- Implemented training programs for new team members, enhancing service delivery standards.
- Monitored inventory levels, facilitating timely ordering to minimize stock shortages.
- Resolved customer inquiries and complaints, maintaining a positive dining experience.
- Collaborated with management to develop strategies for improving operational workflows.
- Conducted performance evaluations, providing feedback to enhance employee development.
- Streamlined communication between front-of-house and back-of-house teams to improve service coordination.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Maintenance Supervisor
Mellow Mushroom of Charlotte
01.2012 - 06.2015
Education
Associate of Applied Science - Mechanical Engineering
Iowa Western Community College
Council Bluffs, IA01.2024
High School Diploma - Hospitality Management
Independence, High School
Mint Hill, North Carolina05.2005
Skills
Time management
Multitasking
Workplace safety
Troubleshooting skills
Team collaboration
Active listening
Effective communication
Material handling
Team building
Goal setting
Safety inspection
Preventive Maintenance
Time management abilities
Inventory management
Troubleshooting
Timeline
Line Mechanic
ConAgra Foods Inc
01.2021 - 12.2025
Manager
Taboo Lounge
01.2018 - 06.2021
Assistant Manager
Carolina Ale House- LM Hospitality
01.2012 - 06.2015
Maintenance Supervisor
Mellow Mushroom of Charlotte
01.2012 - 06.2015
Associate of Applied Science - Mechanical Engineering
Iowa Western Community College
High School Diploma - Hospitality Management
Independence, High School