John Nunez
Upland,CA
Summary
Resourceful Independent Contractor known for high productivity and efficient task completion. Specialized in project management, client relations, and problem-solving. Excel in communication, adaptability, and time management to meet client needs and deliver quality results on schedule.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Independent Contractor
Self- JN Custom Tile
Upland, CA
03.2011 - Current
- Created custom designs with mosaic tile pieces when requested by customers.
- Installed various types of ceramic, porcelain and stone tiles on floors, walls and countertops.
- Polished surface after grouting to ensure that it was even and consistent in appearance.
- Assisted customers in selecting appropriate colors, textures and sizes of tile materials.
- Maintained relationships with existing customers while seeking new ones.
- Provided technical assistance to clients in using products or services.
- Built successful partnerships with other businesses in related industries.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Managed quality control and maintained high level of customer satisfaction.
- Identified needs of customers promptly and efficiently.
Tile Installer
Corbin Custom Tile and Grnite
Corona, CA
11.1997 - 11.2009
- Inspected work areas to identify any potential problems with substrate conditions or layout issues.
- Attended training courses related to the latest trends in tile installation techniques.
- Provided technical advice regarding installation techniques as needed.
- Collaborated with contractors, subcontractors, architects, designers throughout the entire process from start to finish.
- Inspected finished installations for quality assurance purposes.
- Repaired damaged tiles when necessary by replacing them with new ones.
- Adhered to safety protocols while working on-site at customer locations.
- Cut and shaped tile into specified shapes using wet saws or tile cutters.
- Cleaned up job sites after completion of projects including disposal of debris.
- Grouted joints between tiles to fill gaps and create a waterproof seal.
- Assisted customers in selecting appropriate materials for their tiling project needs.
- Maintained accurate records of all jobs completed including photos where applicable.
- Measured, cut, and installed ceramic, porcelain, stone, and marble tile in residential and commercial settings.
- Kept tools organized and maintained them regularly according to manufacturer's instructions.
- Positioned tiles on walls and floors using spacers to ensure evenness.
- Followed industry standards for proper installation methods.
- Prepared surfaces for tiling by removing existing flooring material or other obstructions.
- Ordered flooring supplies and tiling equipment according to project requirements.
- Cleaned and leveled surface areas and removed excess grout.
Delivery Driver/Insulation Installer
Saddleback Insulation
Orange, CA
02.1994 - 11.1997
- Attended monthly safety meetings held by the company's safety department.
- Communicated effectively with customers regarding their orders and estimated time of arrival.
- Performed pre-trip inspections to verify vehicle's roadworthiness.
- Received feedback from customers on performance and reported back to supervisors accordingly.
- Provided exceptional customer service by being courteous and professional at all times.
- Collaborated with dispatch team members to coordinate pickups and deliveries on time.
- Reported any mechanical issues or safety concerns to management promptly.
- Loaded, secured, and unloaded goods using appropriate loading techniques.
- Repaired damaged insulation material with patching compound or new pieces of material.
- Sanded down surfaces before applying foam-based insulations.
- Installed insulation and vapour barriers in residential homes, commercial buildings and industrial facilities.
- Followed blueprints or diagrams to ensure accurate placement of insulation material.
- Applied sealants around windows, doors, vents and other openings to provide an airtight seal.
- Maintained a clean work area by vacuuming up debris after installation is complete.
- Ensured proper ventilation of wall cavities during installation process.
- Wrote reports detailing the quantity of materials used per job site.
- Used protective gear such as goggles, gloves and masks when handling hazardous materials.
- Adhered to all safety regulations while working on ladders, scaffolding or roofs.
Skills
- Precision wall and floor tile installation
- Surface preparation
- Grouting techniques
- Quality control
- Customer service
- Technical assistance
Certification
CA Contractors State License # 958991
Timeline
Independent Contractor
Self- JN Custom Tile
03.2011 - Current
Tile Installer
Corbin Custom Tile and Grnite
11.1997 - 11.2009
Delivery Driver/Insulation Installer
Saddleback Insulation
02.1994 - 11.1997
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