Summary
Overview
Work History
Education
Skills
Educationandcredentials
Timeline
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John O’Brien

Lake Hiawatha,NJ

Summary

Results-driven Warehouse Operations Supervisor with 25+ years of success. Known for unparalleled productivity and efficient task completion. Specialize in inventory management, logistics coordination, and process improvement to optimize warehouse operations. Excel in leadership, communication, and problem-solving skills, ensuring smooth operation and team collaboration in fast-paced environments. Proficient in overseeing day-to-day operations, implementing inventory control measures and managing team performance to ensure efficiency. Notable ability to streamline processes for improved productivity and cost effectiveness. Demonstrated impact on overall operational success through effective leadership and problem-solving skills.

Overview

34
34
years of professional experience

Work History

Warehouse Operations Supervisor

Bristol Myers Squibb
Summit, N.J.
09.2021 - 07.2024
  • Company Overview: Global Pharmaceuticals, Summit, N.J.
  • Experienced warehouse operations leader, skilled in managing end-to-end processes within CAR T operations.
  • Extensive expertise in regulated pharmaceutical environments, with a commitment to ensuring safety, efficiency, and regulatory compliance.
  • Lead a team of material handlers across multiple warehouse locations and shifts, overseeing material receipts, movement, storage, and distribution to ensure operational efficiency and control.
  • Drive and improve warehousing processes with a strong focus on compliance, complete traceability, and adherence to FDA, DEA, DOT, OSHA, GxP, cGMP, and other applicable regulations.
  • Ensure accurate and timely documentation, employee training, and adherence to standard operating procedures, and corporate policies.
  • Oversee the use of ERP systems, WMS applications, and analytics tools to enhance warehouse operations, and maintain data accuracy for business reporting.
  • Apply advanced project management, problem-solving, and critical thinking skills to manage multiple projects concurrently, and optimize warehouse operations.
  • Adapt to changing business needs while maintaining robust controls, compliance standards, and a commitment to continuous improvement in line with regulatory requirements.
  • Supervised the work of all inventory control personnel, and ensured the achievement of all objectives, resulting in 99% inventory accuracy.
  • Facilitated quarterly performance review meetings with team members to identify strengths, areas for improvement, and collaboratively set development goals.

Logistics Management Specialist/ Logistics Management Specialist Shipping

Novartis
Morris Plains, NJ
11.2017 - 07.2021
  • Company Overview: Technical Operations, Cell and Gene Therapies, Morris Plains, NJ.
  • Primary responsibility is warehouse operations, shipping/receiving, and inventory management (receipt, stocking, replenishment, etc.), including apheresis receipt and final product packaging.
  • Prepared all customs paperwork to ensure all international orders of Kymriah's final product were correct and cleared by customs.
  • Shipped miscellaneous items, both international and domestic, using the GTS SAP system.
  • Accurate and timely data entry, and lead teams to assure inventory accuracy.
  • Provide on-the-floor training and reinforcement of lean principles.
  • Proficient in various operating systems, but not limited to TRACKWISE, ESOPs, LIMS, SAP, MES, etc.
  • Follow-up communication to resolve outstanding issues with internal and external customers.
  • Coordination of shipping, receiving, storage, and processing of goods.
  • Including imports and exports.
  • Load and unload trucks using industrial equipment.
  • Forklift and hand jack certified.
  • Inspect and verify material, labels, and documents for completeness and accuracy.
  • Work with maintenance staff to schedule PMs for the warehouse equipment.
  • Completed applicable required job-specific training, cGMP, HS&E, Dangerous Goods, etc.
  • Coordinate the pickup and destruction of both non-hazardous waste and hazardous waste.

Warehouse and Production Supervisor

Exide Technologies
West Caldwell, NJ
01.2016 - 01.2017
  • Drove the success of daily warehouse operations, managing 50 staff members, six delivery drivers, and three salaried employees.
  • Created a collaborative and cohesive work environment to achieve short- and long-range goals.
  • Served as the primary interface for customer and quality audits, capital projects, commercial, and customer service inquiries.
  • Managed budgets, effectively monitoring logistics costs, and ensuring appropriately allocated funds.
  • Controlled all inventory and outbound shipments with in-house WMS, using RF equipment.
  • Consistently achieved customer satisfaction and retention by communicating with transparency, and quickly resolving customer issues as they arise.
  • Streamlined operations by ensuring standardized procedures, and performing audits.
  • Spearheaded staffing and ensured conflict-free work schedules across two shifts, leading to accurate orders and timely deliveries.
  • Improved delivery time by 7% through effective staffing and the implementation of a second shift without adding to the workforce.
  • Increased fill rate from 90% to 99% by evaluating inventory levels and conducting a three-month forecast to ensure correct batteries are in stock, consistently meeting customer demands.
  • Cut cycle counts from weekly to monthly, based on improved inventory accuracy.

Warehouse and Distribution Supervisor

Givaudan
East Hanover, NJ
12.2014 - 04.2015
  • Company Overview: Flavors and Fragrances, East Hanover, NJ.
  • Spearheaded inbound and outbound freight across all components, raw materials, finished goods, and equipment.
  • Directed 32 team members, offering guidance and mentorship on all operations.
  • Ensured that accurate raw materials were delivered to production on a daily basis.
  • Demonstrated knowledge of using the SAP system to effectively manage inventory.
  • Prioritized competing tasks by collaborating with all departments, scheduling workflow, and holding meetings twice a day to ensure clearly defined goals.
  • Maximized the performance of the team by training and coaching all associates, and evaluating performance based on SOPs and KPIs.
  • Reduced transportation costs by 20 percent by building positive relationships with vendors, and negotiating to secure favorable pricing.

Warehouse Manager

GlaxoSmithKline
Clifton, NJ
05.1990 - 02.2014
  • Company Overview: Consumer Healthcare, Clifton, NJ.
  • Led a team of 42 warehouse associates and managed all inbound and outbound freight for all components, raw materials, finished goods, and equipment at the Clifton plant.
  • Enforced and promoted regulatory compliance with site safety, Good Manufacturing Practices (GMP), and standard operating procedures.
  • Handled the transport of materials in and out of the plant, verifying the count, condition, and quality of incoming goods, and ensuring compliance with GSK standards.
  • Fostered continuous improvements by working with management to review procedures and systems.
  • Championed inventory management by using the Material Tracking System (MTS) and PRISM Inventory System Management to handle receipt, lot tracking, and inventory accuracy.
  • Quickly pinpointed and resolved issues, including inventory discrepancies and differences between vendor invoices and system receipts.
  • Yielded efficient operations by scheduling the movement of goods at the plant, including international receipts, non-inventory supplies, capital machinery, and vendor returns.
  • Mitigated risks by reporting issues in the warehouse and implementing preventive action plans.

International Customer Services Analyst – New Product Introduction Facilitator

GlaxoSmithKline
  • Piloted supply flow from order receipt to finished goods distribution for Aquafresh and Sensodyne, collaborating with professionals in various departments to meet the demand requirements of three GSK export markets, including Latin America, Canada, and Asia.
  • Steered global market support involving project management of product launches and site transfers, as well as developing business requirements for implementation, coordinating regulatory compliance, and managing customer agreements.
  • Achieved the highest customer service rating of 99.8%, and ensured the successful shipping of $60M in exports per year internationally.

Education

Skills

  • External Supply Chain Management System
  • SAP operating system
  • Oracle
  • 52 IBM Client Access - PRISM - AS400 60
  • Business Planning and Control System – AS400
  • Coaching and motivation
  • Vendor relationship management
  • Shipping and receiving
  • Warehouse safety
  • Lean principles
  • Scheduling coordination
  • Daily cycle counting
  • Purchasing management
  • Workflow coordination
  • Carrier negotiations
  • Warehouse layout optimization
  • Logistics coordination
  • Waste reduction
  • Quality assurance
  • Budget management

Educationandcredentials

  • Manufacturing Processes: Finished Goods Cycle Count, SOLS Competency Assessment for Suppliers, and Technical Transfer Process for New Product Introductions, Management of Product Incident Review, Committee and recalls. CAPA-Corrective and Preventative Action, Implementation -Quality Management System, Risk Management Process, Finished Goods Release/Hold System.
  • Warehouse Processes: Safe Operation of Material Transport Equipment, Personal Protective Equipment Program, Incident Management, General Receiving of Inventoried Materials, and Procedure for Releasing Quarantine Raw Materials/Components, Processing of Inspection of Carrier’s Trailer and Procedure for Unloading Liquid Bulk Deliveries, Preparation of Trailers- Loading and Unloading, Hazard Identification Communication, Hazard Material, Dangerous Goods Transport Training (49 CFR/IATA/IMDG) Transportation, HAZWOPER Training, Warehouse Safety-Quality, Hilo Certified Trainer, Planning Self Audit, SOX Compliance Policy for Regulatory Agent Inspections, Civil Treatment of Employees.

Timeline

Warehouse Operations Supervisor

Bristol Myers Squibb
09.2021 - 07.2024

Logistics Management Specialist/ Logistics Management Specialist Shipping

Novartis
11.2017 - 07.2021

Warehouse and Production Supervisor

Exide Technologies
01.2016 - 01.2017

Warehouse and Distribution Supervisor

Givaudan
12.2014 - 04.2015

Warehouse Manager

GlaxoSmithKline
05.1990 - 02.2014

International Customer Services Analyst – New Product Introduction Facilitator

GlaxoSmithKline

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John O’Brien