John Olson
Cashton,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Regional Training Manager/Technician
Courtesy Corporation
Onalaska, WI
01.2021 - Current
- Organized and coordinated training sessions for new employees.
- Developed training materials, including manuals, guides and handouts.
- Conducted assessments to determine skill gaps of existing personnel.
- Created post-training evaluation surveys to measure performance improvement.
- Monitored progress of trainees through feedback from managers and supervisors.
- Identified areas of improvement in existing training methods and procedures.
- Maintained up-to-date records of employee training activities within the organization's database system.
- Advised management on best practices related to employee education initiatives.
- Facilitated workshops for groups or individuals on topics related to professional development.
- Designed training schedules for new and existing employees.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Collaborated with management to align on strategy and communication of content.
- Produced reports and maintained training documents to support training activities.
- Offered specific training programs to help workers generalized and job-specific abilities.
- Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means.
- Explored new technologies to address or identify gaps and provide standardization and optimization.
- Analyzed feedback from employees regarding effectiveness of current training materials and made recommendations for improvement.
Assistant Manager
Courtesy Corporation
Onalaska, WI
08.2014 - 01.2021
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Implemented new procedures or systems to improve efficiency within the organization.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
High School Diploma -
Cashton High School
Cashton, WI05-2015
Skills
- Strategic Thinker
- Training Methods
- New Employee Training
- Course Development
- Technical Training
- Training Needs Analysis
- Self Motivation
- Reliability
- Attention to Detail
- Organizational Skills
References
References available upon request.
Timeline
Regional Training Manager/Technician
Courtesy Corporation
01.2021 - Current
Assistant Manager
Courtesy Corporation
08.2014 - 01.2021
High School Diploma -
Cashton High School
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