John O'Neal
Scottsdale,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Proficient in critical thinking and solutions-oriented problem-solving. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
BHT/Group Facilitator
DBOTC LLC
Tempe, AZ
06.2022 - Current
- Facilitated group therapy sessions with multiple patients.
- Organized events such as workshops, seminars and conferences to promote collaboration among members of the group.
- Gathered data regarding participant's opinions and reactions during activities conducted with the group.
- Developed individualized therapeutic plans for patients based on their mental health needs.
- Advised clinical staff regarding appropriate interventions for behavioral issues.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
Disclosure Specialist
Barrett Financial Group
Gilbert, AZ
05.2021 - 02.2022
- Compiled, reviewed, and updated financial information for use in regulatory filings.
- Analyzed current disclosure practices and recommended changes or improvements to ensure adherence to legal requirements.
- Reviewed and evaluated financial documents for accuracy and completeness to ensure compliance with disclosure regulations.
- Identified potential risks associated with various types of disclosures and developed mitigation plans accordingly.
- Supported internal and external auditing teams conducting impartial compliance reviews.
CAP 2 Supervisor
WALMART
Mesa, AZ
11.2018 - 03.2021
- Supervised CAP 2 team to ensure all tasks were completed in a timely manner.
- Monitored staff performance and provided guidance when necessary.
- Maintained accurate records of all project-related activities within the CAP 2 team.
- Implemented strategies for improving customer service levels for clients using the CAP 2 system.
- Dealt with customer complaints and rectified product and service issues.
Sales Associate Specialist
YouFit Health Club
Scottsdale, AZ
03.2014 - 09.2014
- Developed relationships with existing customers through follow-up calls or emails.
- Assisted in training new staff members on company policies and procedures related to sales operations.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Diploma -
Red Mountain High School
Mesa, AZ05.2014
Some College (No Degree) - Undergraduate – Kinesiology, Sports Training
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZSkills
- Patient Assessments
- Data Analysis
- Workshop coordination
- Professional relationships
- Case Management
- Group Counseling
- Employer compliance
- Legal Research
- Audit Coordination
- Adaptability
Character Assets - Community Service
While working at Sunshine Acres Children’s home I was given the opportunity to interact with the placement children. Many of them came from broken/troubled homes and looked up to me for character and leadership.
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
BHT/Group Facilitator
DBOTC LLC
06.2022 - Current
Disclosure Specialist
Barrett Financial Group
05.2021 - 02.2022
CAP 2 Supervisor
WALMART
11.2018 - 03.2021
Sales Associate Specialist
YouFit Health Club
03.2014 - 09.2014
Diploma -
Red Mountain High School
Some College (No Degree) - Undergraduate – Kinesiology, Sports Training
Maricopa Community Colleges - Scottsdale Community College