John O'Reilly
Estero,FL
Summary
Adept at leading teams and managing maintenance operations, my tenure at Golden Property Management Services underscored my ability to enhance safety and tenant satisfaction. Leveraging excellent problem-solving skills and leadership, I significantly improved operational efficiency. My expertise in problem solving and effective communication ensures I meet and exceed employer expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Maintenance
Golden Property Management Services
Naples, FL
01.2023 - Current
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Built relationships with service vendors and submitted associated billing statements.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Identified suitable vendors for procuring spare parts or materials at competitive prices.
- Resolved conflicts between different parties involved in the maintenance process.
- Developed healthy, productive relationships with team members to create constructive working environment.
- Prioritized safety at work by following rules and procedures.
- Communicated with maintenance team on damages to repair.
Home Watch Professional
First Responders Home Watch
Estero, FL
06.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Used QRID Reporting App to submit reports to homeowners.
Service Technician
Quantum
Frankfort, IL
05.2014 - 05.2022
- Electrical wiring on panels and assembly of machines used in the food industry.
- Interpretation of blue prints
- Manage onsite installation, repair, and maintenance tasks.
- Utilize schematics, drawings, and specifications when evaluating parts and products.
- Provided technical support to customers over the phone and in person.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Troubleshot electrical circuits using schematics and diagrams.
- Repaired faulty components such as motors, pumps, valves, switches.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Assembled components into complete systems following blueprints or other instructions.
Subcontractor
GET Comfortable LLC
Hickory Hills, IL
09.2012 - 05.2014
- Performed installation of residential HVAC systems, including air conditioning units, furnaces, and ductwork.
- Disassembled units, repaired broken components, and restored them to operating condition.
- Installed condensate lines, gas piping, venting systems for water heating appliances, exhaust fans.
- Assisted in the fabrication of sheet metal ducts for ventilation systems.
- Pulled electrical wiring for new installations or repairs to existing HVAC systems.
- Repaired or replaced defective parts as necessary during service calls.
- Adhered strictly to all applicable codes when installing new HVAC systems.
Supervisor
DNR Construction Inc
Oak Forest, IL
06.2010 - 03.2012
- Company Overview: Brother company with KNM Heating & Cooling Inc
- Diagnostic testing to determine homes energy efficiency
- Insulation installation and window repair
- Delegated work assignments and supervised jobs from start to finish
- Customer relations
- Brother company with KNM Heating & Cooling Inc
Supervisor
KNM Heating & Cooling INC
Oak Forest, IL
06.2010 - 03.2012
- Troubleshoot and repair HVAC equipment
- Disassemble units, repair broken components and restore them to operating condition
- Delegated work assignments and supervised jobs from start to finish
- Customer relations
- Install energy efficient residential furnaces
Education
Basic Air Conditioning Technician Certificate -
Moraine Valley Community College
Palos Hills, ILSkills
- Dedicated team player
- Adaptable
- Effective Communication Skills
- Excellent problem solver
- Leadership skills
- Able to work independently
- Rapid Learner
- Consistently Dependable
Affiliations
- I love the outdoors, especially fishing and kayaking.
- I'm an administrator for our community cornhole league
- I'm a big Chicago sports fan
Certification
- Florida DBPR Community Association Manager
References
References available upon request.
Timeline
Director of Maintenance
Golden Property Management Services
01.2023 - Current
Home Watch Professional
First Responders Home Watch
06.2022 - Current
Service Technician
Quantum
05.2014 - 05.2022
Subcontractor
GET Comfortable LLC
09.2012 - 05.2014
Supervisor
DNR Construction Inc
06.2010 - 03.2012
Supervisor
KNM Heating & Cooling INC
06.2010 - 03.2012
- Florida DBPR Community Association Manager
Basic Air Conditioning Technician Certificate -
Moraine Valley Community College
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