John Ortega
Fontana,CA
Summary
Systems engineer with 2 years of experience in infrastructure development for cloud computing platforms. Practiced at transitioning customers from on-premise solutions to cloud-based deployments. Versed in utilizing cloud infrastructure to alleviate pitfalls inherent to on-site computing. Provider of smooth, well-planned transition architecture. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Systems Engineer
Jollibee Foods
04.2022 - Current
- Suggested system updates or changes after conduct in-depth technical reviews.
- Documented system configuration, mapping and processes.
- Assisted employees with resolving network problems at remote locations.
- Monitored system health using various performance metrics, quickly addressing any potential bottlenecks or resource limitations.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Checked for accuracy and functionality during implementation of new systems.
IT Technician
Maryvale School
09.2021 - 04.2022
- Assisted in migrating critical infrastructure to cloud-based solutions, reducing overhead costs while increasing scalability and performance capabilities.
- Developed and documented standard operating procedures for consistent IT service delivery across the organization.
- Tested new software and hardware prior to deployment.
- Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
Education
Bachelor of Science - Management Information Systems
National University
La Jolla, CA10.2019
Skills
- Project Management
- Technical Documentation and Reporting
- Programming
- Technical Analysis
- Infrastructure development
- Root Cause Analysis
Certification
- A+, CompTIA - July 14, 2021 - July 14, 2024
Timeline
Systems Engineer
Jollibee Foods
04.2022 - Current
IT Technician
Maryvale School
09.2021 - 04.2022
Bachelor of Science - Management Information Systems
National University
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