John Ostgard
Tampa,FL
Summary
As the founder of John Ostgard Home & Lawn Services LLC, I excelled in client relations and small business operations, significantly enhancing customer satisfaction and repeat business through strategic planning and effective negotiation. My expertise in project management and relationship building drove the company's success, demonstrating a keen ability to meet and exceed employer expectations.
Overview
24
24
years of professional experience
Work History
Owner
John Ostgard Home & Lawn Services LLC
10.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Driver
Coremark
11.2018 - 10.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Minimized liability by consistently following road rules when driving.
Driver
Coca-Cola
06.2017 - 11.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Operator
Fort Payne Water
05.2015 - 06.2017
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Conducted preventative maintenance on equipment to reduce repair costs.
Technician/Restorer
Service Team of Professionals
06.2014 - 05.2015
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Restored historical buildings by using appropriate techniques and materials, preserving their original architectural integrity.
- Reduced costs for clients by identifying cost-effective solutions without compromising quality or historical accuracy.
- Conducted thorough assessments of damaged structures to determine the extent of required restoration work.
Warehouse Worker
Ferguson
11.2013 - 05.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Quartermaster
United States Navy
08.2001 - 11.2013
- Plotted and corrected charts and publications.
- Streamlined procurement processes for improved efficiency and cost reduction.
- Optimized warehouse layouts for better space utilization and improved accessibility of supplies.
- Managed budget allocations and financial reporting, ensuring optimal resource utilization.
- Updated logs, coordinated documents and wrote detailed reports.
- Checked and replenished inventory to maintain optimal operations.
- Developed effective training programs for staff, resulting in increased productivity and reduced errors.
- Aided in navigation and operating ship controls.
- Championed safety initiatives in the workplace, leading to a significant reduction in accidents.
- Managed bridge watch duties to look for different types of threats and adverse conditions.
- Purchased, organized, and distributed supplies for maintenance activities and personnel use.
- Handled maintenance reports for orders requested and completed.
- Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
- Followed and helped enforce safety regulations for different ship equipment, systems and work areas.
- Updated logs for onboard equipment and machinery following correct documentation procedures.
- Supported ship navigation by inspecting, testing and aligning equipment for proper operation.
- Directed crew members cleaning, maintaining and painting or varnishing various ship areas.
- Installed, tested and configured new shipboard equipment for use.
- Completed shipboard or shore patrols based on current needs, orders, or objectives.
Education
Fort Payne High School
Fort Payne, AL05.2001
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
Timeline
Owner
John Ostgard Home & Lawn Services LLC
10.2019 - Current
Driver
Coremark
11.2018 - 10.2019
Driver
Coca-Cola
06.2017 - 11.2018
Operator
Fort Payne Water
05.2015 - 06.2017
Technician/Restorer
Service Team of Professionals
06.2014 - 05.2015
Warehouse Worker
Ferguson
11.2013 - 05.2014
Quartermaster
United States Navy
08.2001 - 11.2013
Fort Payne High School
Similar Profiles
Timothy KrausTimothy Kraus
CEO at Lawn Escapes & Home Services, LLCCEO at Lawn Escapes & Home Services, LLC
Kenneth Bradley Jr.Kenneth Bradley Jr.
Lawn Mower at John W. Morre Jr. Lawn ServicesLawn Mower at John W. Morre Jr. Lawn Services
Caleb GarciaCaleb Garcia
Owner/Operator at Freedom Home & Lawn LLCOwner/Operator at Freedom Home & Lawn LLC