John Overton
Columbus,NC
Summary
Former Film And Video student with background in customer service. Strong technical proficiency with an educational history in all basic areas of Film and Video Production. Proficient knowledge of Adobe Editing software and video cameras. Enthusiastic retail professional with hands-on experience in customer service, payment processing and bookkeeping. Strong communicator and team player. Security Officer equipped with good communication skills. Consistently maintains detailed reports of important events. Skilled in problem-solving and conflict resolution with knowledge of de-escalation techniques in hazardous situatons. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
6
6
years of professional experience
Work History
Bookkeeper
Ingles Markets Inc
Laurel Park, NC
10.2023 - Current
- Maintained and reconciled general ledger accounts.
- Developed internal control procedures to ensure accurate recordkeeping.
- Generated invoices for clients and tracked payments received from customers.
Filmmaker
None
Columbus, NC
06.2018 - Current
- Completed polished and professional edits with Adobe Premiere Pro and After Effects.
- Proposed and developed new programming ideas and special features to drive audience engagement.
- Camera operation skills.
Security Officer
Allied Universal Security Services
Asheville, NC
05.2023 - 10.2023
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Completed incident reports to record security or loss prevention incidents.
- Documented security-related situations and submitted in-depth reports to superiors.
- Reported safety hazards for remediation response.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Observed patrons and customers to quickly address security situations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Cashier
Food Lion
Columbus, NC
04.2018 - 05.2023
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Reported safety hazards for remediation response.
- Maintained high levels of alertness throughout shifts.
- Verified customer age requirement for alcohol or tobacco purchases.
Education
Associate of Applied Science - Film And Video Production
Blue Ridge Community College
Flat Rock, NC05.2022
Skills
- POS Systems
- Cash Handling
- Bookkeeping
- Customer Service
- Detail-Oriented
- ID Verification
- Security Monitoring
- Problem-Solving
- Interior and Exterior Patrol
- Graphics and Photo Imaging Software
- Complaint Resolution
- Team Player
- De-escalation Techniques
- Attentive and Observant
- Verbal and Written Communication
- Intruder Response and Removal
- Law Enforcement Collaboration
- Incident Reporting
- High Level of Integrity
- Vigilant and Watchful
- Emergency Response
- Maintaining Order
- Protecting People and Property
- Calm Under Pressure
Timeline
Bookkeeper
Ingles Markets Inc
10.2023 - Current
Security Officer
Allied Universal Security Services
05.2023 - 10.2023
Filmmaker
None
06.2018 - Current
Cashier
Food Lion
04.2018 - 05.2023
Associate of Applied Science - Film And Video Production
Blue Ridge Community College