Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Pallozzi

Livonia

Summary

Dynamic and dependable professional with experience at Hines Park Lincoln, excelling in vehicle inspection and customer service. Proven ability to enhance customer satisfaction and streamline operations through effective teamwork and attention to detail. Recognized for maintaining cleanliness standards and minimizing damage risks, contributing to a positive dealership environment.

Developed organizational and customer service skills in fast-paced retail environment, seeking to transition into new field. Demonstrated ability to manage inventory and maintain clean and efficient workspace. Aiming to leverage these skills to contribute effectively in different professional setting.

Overview

1
1
year of professional experience

Work History

Car Porter

Hines Park Lioncoln
02.2025 - 07.2025
  • Picked up vehicles from and delivered vehicles to customers as directed by management.
  • Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
  • Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
  • Reduced customer wait times by quickly performing minor maintenance tasks, such as refueling and washing cars.
  • Improved dealership appearance by maintaining clean and organized car displays.
  • Minimized potential damage risks during transportations by following best practices in maneuvering tight spaces.
  • Contributed to positive customer experiences by providing friendly assistance with directions and other inquiries.
  • Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
  • Washed cars and trucks daily for auto dealership.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Promoted dealership cleanliness by removing trash from vehicles, vacuuming interiors, and tidying up showroom areas regularly.
  • Maximized available parking space utilization through strategic arrangement of cars on the lot according to size and model type.
  • Shined vehicle windows and windshields to remove water spots.
  • Increased efficiency of service department by shuttling vehicles between service bays and parking lots.

Lot Associate

Home Depot
05.2024 - 08.2024
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Assisted team members with loading and unloading merchandise for efficient customer service.
  • Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
  • Assisted customers with unloading and loading material to and from vehicles.

Education

Bachelor of Arts - Economics

Michigan State University
East Lansing, MI
05-2027

Skills

  • Vehicle inspection
  • Damage assessment
  • Cleanliness standards
  • Maintenance
  • Heavy lifting
  • Merchandise handling
  • Store cleaning
  • Stress tolerance
  • Sales support
  • Suggestive selling
  • Dependability
  • Lot inventory management
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail

Timeline

Car Porter

Hines Park Lioncoln
02.2025 - 07.2025

Lot Associate

Home Depot
05.2024 - 08.2024

Bachelor of Arts - Economics

Michigan State University