John Panagopoulos
Bradley,IL
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and policy enforcement. Proficient in best practices, building relationships, and maintaining regulatory requirements of operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
9
9
years of professional experience
Work History
Operations Area Manager II
Amazon
09.2022 - Current
- Maintained the highest levels of safety and performance for a department with hundreds of associates
- Presented regularly to senior team on productivity and performance benchmarks
- Daily recognition of 5 top performers and/or most improved associates
- Routinely led the shift in quality metrics to exceed KPIs
- Ensured efficiency and adaptability of team for unexpected events, medical emergencies, and natural disasters
- Assessed data to evaluate performance, develop targeted improvements, and implement changes
Operations Area Manager I
Amazon
07.2021 - 09.2022
- Managed a team of 80 to 110 associates and 4 assistant managers
- Responsible for hiring, training and building up a highly motivated workforce
- Completed daily activity reports including shift and schedule planning
- Coordinated with Finance, HR, Onboarding, and Projects team to matters related to site operations
- Conducted performance appraisals of team members and acted as a mentor
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Pool Lifeguard and Security (Seasonal)
Banner Day Camp
06.2016 - 09.2021
- Worked with a team of 35 lifeguards to provide a safe environment for hundreds of patrons
- Prepared and reviewed activity reports
- Provided emergency care and treatment prior to emergency medical services
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and called for pool evacuations when necessary
Lead Cashier and Server
Boston Market
06.2015 - 05.2018
- Promoted to lead position after three months as an associate
- Trained 5 new employees on POS, cleaning, maintenance and other daily operations
- Handled cash and credit/debit card transactions
- Oversaw opening and closing procedures
Education
Bachelor of Science - Integrative Biology
University of Illinois At Urbana-Champaign
Champaign, IL12.2021
Skills
- Team Supervision
- Talent review
- Staff management
- Mentorship/Training
- Microsoft Word/Excel/PowerPoint
- 5 Why & Incident Reporting
- Recruitment and hiring
- Cross-functional collaboration
- Quality assurance
- Resource allocation
- Production data analysis
- Process improvement
Timeline
Operations Area Manager II
Amazon
09.2022 - Current
Operations Area Manager I
Amazon
07.2021 - 09.2022
Pool Lifeguard and Security (Seasonal)
Banner Day Camp
06.2016 - 09.2021
Lead Cashier and Server
Boston Market
06.2015 - 05.2018
Bachelor of Science - Integrative Biology
University of Illinois At Urbana-Champaign
Similar Profiles
Janet De La CerdaJanet De La Cerda
Sr. Staffing Coordinator at AmazonSr. Staffing Coordinator at Amazon
Teakesha GloverTeakesha Glover
Process Guide at AmazonProcess Guide at Amazon
Emmanuel HilaireEmmanuel Hilaire
Delivery Truck Driver at AmazonDelivery Truck Driver at Amazon
Flora DoughFlora Dough
FC Associate at AmazonFC Associate at Amazon
Samuel OgunsanyaSamuel Ogunsanya
Branch Manager at Quick Choice PhonesBranch Manager at Quick Choice Phones