John Paredes
Morgan Hill,CA
Summary
Operations supervisor with proven track record in team coordination and performance evaluation. Expertise in driving safety initiatives and efficiently resolving customer complaints. Demonstrated ability to enhance operational efficiency and service delivery through effective project management and process improvements. Recognized for collaboration with upper management to meet organizational goals.
Overview
37
37
years of professional experience
Work History
Supervisor of UPS service providers
UPS
San Jose, CA
05.1988 - Current
- Supervised daily operations to ensure timely package processing and delivery.
- Trained and mentored new employees on safety procedures and company policies.
- Coordinated workflow among team members to maintain productivity standards.
- Implemented safety protocols to minimize workplace accidents and hazards.
- Conducted regular performance evaluations to identify training needs and skill gaps.
- Facilitated communication between management and staff to resolve operational issues.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
Bachelor of Arts - Marketing
San Jose State University
San Jose, CA12-1993
Skills
- Operations supervision
- Performance evaluation
- Safety compliance
- Customer resolution
- Adaptable decision-making
- Attention to detail
- Process improvement
- Policy enforcement
- Quality control
- Documentation and reporting
- Team leadership
- Regulatory compliance
Languages
Spanish
Native/ Bilingual
Work Type
Full TimeWork Location
On-SiteRemoteHybridTimeline
Supervisor of UPS service providers
UPS
05.1988 - Current
Bachelor of Arts - Marketing
San Jose State University
Affiliations
- Enjoy the outdoors,
References
References available upon request.
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