Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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John Parks

Katy,TX

Summary

Detail-oriented graduate with excellent research, technical and problem-solving skills who can learn new concepts quickly. Often puts these skills to use in project development and team management. Additional expertise in cultivating and maintaining relationships with clients and coworkers. Seeking team-centered occupations.

Overview

6
6
years of professional experience

Work History

Sales Advisor

Office Depot Inc
Katy, TX
01.2023 - 05.2023
  • Recommended, selected and located merchandise based on customer desires.
  • Prepared merchandise for purchase or rental.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Resolved customer complaints in a timely manner.
  • Identified customer needs and tailored solutions accordingly.
  • Assisted in the preparation of promotional materials and displays.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Provided customers with information on products and services available.
  • Developed relationships with new and existing clients through contact management systems.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.

Cashier

YaYa's Poboys
Katy, TX
03.2020 - 01.2023
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.

Undergraduate Research Assistant

Stephen F. Austin State University
Nacogdoches, TX
08.2017 - 05.2020
  • Participated in two legislative simulations
  • Drafted and amended mock bills
  • Managed a mock cabinet
  • Planned and organized research projects, created timelines, and tracked progress.
  • Collaborated with faculty members to develop research objectives.
  • Drafted manuscripts and reports summarizing the findings of research studies.
  • Gathered, compiled, and interpreted information from various sources.
  • Prepared presentations summarizing study results for internal use.
  • Reviewed existing literature to inform research questions.
  • Monitored participant compliance with study protocols.
  • Collected data through interviews, focus groups, questionnaires or observations.
  • Cultivated research skills to learn how to handle independent assignments.
  • Executed qualitative and quantitative analysis on wide range of data.
  • Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
  • Maintained documentation and reporting of adverse events, recommending corrective action as appropriate.
  • Interacted with external partners in order to gather data to use in writing policy briefs, blog posts and other internal and external documents.
  • Conducted qualitative and quantitative analysis on assigned data.
  • Researched data processing operations and monitored proof of concept with new processes.
  • Created graphs, spreadsheets and presentation slides to help researchers present findings.

Education

Bachelor Of Science - Political Science And Government

Stephen F. Austin State University
05.2020

Skills

  • Special Assignments
  • Market Trend Analysis
  • Persuasive Negotiations
  • Administrative Support
  • Network Development
  • Strategy Development
  • Customer Relations
  • Contract Negotiations
  • Market Research and Analysis
  • Promotional Planning
  • Relationship Selling
  • Negotiation Tactics
  • Sales Expertise
  • Strategic Planning
  • Complex Problem-Solving
  • Relationship Building
  • Interpersonal Communication Skills
  • Competitor Research
  • Customer Needs Assessment
  • Proposal Development

Accomplishments

  • SFA University Scholar (2020); Graduated Cum Laude.
  • Toastmasters Rank: Competent Communicator (2016)
  • Won first place in club and area levels of Toastmasters' International Speech Contest

Affiliations

  • Active member of Katy Toastmasters since 2015

Languages

Spanish
Elementary

Timeline

Sales Advisor

Office Depot Inc
01.2023 - 05.2023

Cashier

YaYa's Poboys
03.2020 - 01.2023

Undergraduate Research Assistant

Stephen F. Austin State University
08.2017 - 05.2020

Bachelor Of Science - Political Science And Government

Stephen F. Austin State University

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John Parks