Proficient in the use of google sheets (Excel)
John Patrick
Grocery Store Manager
Grass Valley,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Seeking to obtain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Store Manager
Natural Selection Food And Wine
Grass Valley, CA
09.2007 - Current
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Rotated merchandise and displays to feature new products and promotions.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed inventory control, cash control and store opening and closing procedures.
- Introduced new methods, practices and systems to reduce turnaround time.
- Protected store from loss or theft by setting and enforcing clear security policies.
Kitchen Supervisor
Summer Thymes Bakery
Grass Valley, CA
01.2005 - 08.2007
- Monitored food preparation, production and plating for quality control.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Controlled food costs and managed inventory.
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Worked with customers to understand needs and provide excellent service.
Shift Manager
Kentucky Fried Chicken
Grass Valley, United States
01.2001 - 01.2003
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Assistant Manager
Taco Bell
Bakersfield, CA
01.1999 - 08.2000
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Monitored security to protect employees, customers and property.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
Education
High School Diploma -
Shafter High School
Shafter, CA 08.1996 - 06.1998
Skills
Team leadership and coaching
Accomplishments
- Worked with a team of Managers that grew store sales 14 of 16 years. From $1.2 million to $3.3 million over a 15 year period.
- Used Microsoft Excel(Google Sheets) to develop waste tracking, labor tracking, and sales tracking tools.
- Grew sales consistently in Bulk, Refrigerated/Frozen, Beer, Wine, and Grocery departments respectively on my way to attaining the Store Manager position.
- Created a wage scale that works in concert with a review process( I created) to provide better clarity and improve employee tenure.
- Established an atmosphere of teamwork and cooperation that has resulted in incredibly low turnover and a welcoming environment for the customer.
- Successfully navigated the Covid 19 pandemic resulting in increased year over year sales and a safe environment for employees and customers.
Software
Proficient in the use of POS systems
Proficient in the use of database software(ECRS)
Proficient in the use of ordering using scanning software (UNFI/ECRS)
Certification
Serv Safe Certified Manager
Interests
I enjoy reading books on historical military figures as well as fantasy literature
I exercise regularly and enjoy the challenge of staying fit
I have played sports my whole life Currently I enjoy playing Disc golf and Pickleball
Timeline
Serv Safe Certified Manager
06-2023
Store Manager
Natural Selection Food And Wine
09.2007 - Current
Kitchen Supervisor
Summer Thymes Bakery
01.2005 - 08.2007
Shift Manager
Kentucky Fried Chicken
01.2001 - 01.2003
Assistant Manager
Taco Bell
01.1999 - 08.2000
High School Diploma -
Shafter High School
08.1996 - 06.1998
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