John Patterson
Richmond,VA
Summary
Dynamic and results-oriented professional with extensive experience at Riverside Regional Jail, adept in emergency response and de-escalation techniques. Demonstrated ability to enhance safety and security, achieving a significant reduction in contraband instances. Excels in high-pressure environments, leveraging first aid training and conflict resolution skills to ensure optimal outcomes.
Hardworking Jail Officer skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Correctional Officer
Riverside Regional Jail
01.2022 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
Instacart Shopper
Instacart
11.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Loaded and unloaded orders at customer's homes or locations.
Fry Cook
Habit Burger Grill
08.2021 - 11.2021
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Cashier
Chipotle
03.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Barista
Starbucks
10.2019 - 03.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
CSA Associate
GO Car Wash
07.2018 - 10.2019
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized store environment for optimal customer experience.
- Connected with customers by listening to concerns and answering questions.
Education
Jail Officer Certification - 107th Basic Jailor Academy
Crater Criminal Justice Training Academy
Disputanta, VA06-2023
No Degree - Computer Information Systems
Virginia Commonwealth University
Richmond, VANo Degree - Computer Information Systems
Brightpoint Community College
Midlothian, VASkills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Restraint Techniques
- Safety and security enforcement
- Security Procedures
- Weapons training
Accomplishments
I am a Certified Jail Officer who studied at The Crater Criminal Justice Training Academy from (April-June 2023)
Certification
- Certified Corrections Officer (CCO) - American Correctional Association.
- Defensive Tactics Certification - Various authorized self-defense and tactical training institutions.
- Crisis Intervention Team (CIT) Training Certificate - CIT International.
- Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
- Chemical Agents Certification - Various certified security and law enforcement training providers.
Timeline
Correctional Officer
Riverside Regional Jail
01.2022 - Current
Fry Cook
Habit Burger Grill
08.2021 - 11.2021
Instacart Shopper
Instacart
11.2020 - Current
Cashier
Chipotle
03.2020 - 11.2020
Barista
Starbucks
10.2019 - 03.2020
CSA Associate
GO Car Wash
07.2018 - 10.2019
Jail Officer Certification - 107th Basic Jailor Academy
Crater Criminal Justice Training Academy
No Degree - Computer Information Systems
Virginia Commonwealth University
No Degree - Computer Information Systems
Brightpoint Community College
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