John Patton
Lowell,IN
Summary
Looking to obtain a professional sales management position utilizing a history of extensive sales experience in the equipment rental & sales industry. Offering 30 years of experience in fast-paced sales environments. Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs with unique offerings.
Overview
29
29
years of professional experience
Work History
National Account Manager – Industrial Metal and Minerals Industrial Vertical
Herc Equipment Rentals
2017.01 - 2024.05
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Supervised and trained new hires and existing sales managers on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
- Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
- Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
- Resolved complex problems to positively impact sales and business direction.
- Opened new national account customers across 20 markets and increased product sales to over $30 million.
Strategic Account Manager Industrial Accounts Herc + (National Accounts)
Hertz/Herc Equipment Rentals
2015.01 - 2017.01
- Served as the primary point of contact for all account-related matters, building trust with key decision makers.
- Managed a portfolio of 30 key accounts, ensuring high levels of client satisfaction and retention.
- Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
Industrial Account Manager - Chicago Area
Hertz Equipment Rental
2014.01 - 2015.01
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed diverse portfolios of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Territory Sales Representative
National Pump and Compressor
2013.01 - 2014.01
- Organized successful promotional events within assigned territory that drove brand awareness and generated new leads for principal company.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
Territory Rental Sales Manager
Patten Caterpillar
2012.01 - 2013.01
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Territory Sales Manager
Sunbelt Rentals-Chicago Loop
2012.06 - 2012.09
- Increased sales revenue over 300% by developing and implementing strategic territory plans.
Territory Sales Manager
RSC Equipment Rental Corporation (United Rentals as of May 1st, 2012) - Channahon, IL
2009.01 - 2012.01
- Increased sales revenue by developing and implementing strategic territory plans.
- Monitored competitor activities within assigned territory, adjusting sales strategies as needed to maintain competitive edge.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
Outside Sales Representative
Hertz Equipment Rental Corporation - Portage, IN
2004.01 - 2009.01
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Managed large client base, consistently exceeding sales targets and contributing to overall team success.
Inside Senior Sales Coordinator
Hertz Equipment Rental Corporation - Portage, IN
2002.01 - 2004.01
- Streamlined sales processes for increased efficiency and productivity.
- Spearheaded new business development initiatives, resulting in larger market share.
- Optimized CRM systems for better tracking of leads, prospects, and current clients.
Inside Sales Coordinator, Truck Dispatch, Inventory, Day to Day Operations
United Rentals - Mokena, IL
2000.01 - 2002.01
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
- Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
Yard Person, Small Engine Mechanic, Driver, Inside Sales Manager, Store Manager
Walker Equipment Company - Chicago Heights, IL
1995.01 - 2000.01
- Promoted into multiple roles of improvement up to management of rental and sales operations reporting to owner of this establishment.
- Contributed to a positive workplace culture through professionalism, respectful communication, and teamwork.
Education
High School Diploma -
Beecher High School
Beecher, IL05.1995
Skills
- Goal-Oriented
- Client Relationship Building
- Sales Presentations
- Data-driven decision-making
- Business growth and retention
- Solution selling
- Sales tactics
- Pricing strategy
- Territory Management
- Contract Negotiations
- Organizational Skills
Other Experience
Operational experience of day-to-day actions and reporting for the major equipment companies in the USA. Training of personnel in all companies.
Relevant Experience
- 29 years of equipment rental, equipment sales and operational experience.
- Currently managing over $30 million/year in rental revenue over the lower 48 states. Gaining and maintaining new national level accounts with spend over $500K+. Implementing national agreements to gain local wallet share, the sales and rental of large inventories of equipment, and the sale of small consumables and new/used equipment sales.
- Strong presentation skills on customizable KPI’s showing efficiencies and analytical spend. Scheduling and presenting monthly/quarterly business reviews on executive levels throughout the USA.
- Experience in training aerial and forklift OSHA safety training classes. This includes customer and employee classes.
- Training of employees and management in time management and operational systems. Systems include Salesforce.com, Wynne, Seibel, Relavis, ACT, and Accelerate.
- Rental and sales background also includes large and small equipment. Extensive knowledge in industrial small tool, pump, compressor, power, aerial equipment, dirt equipment, heat, HVAC, and other small and large equipment categories.
References
References Available Upon Request
Timeline
National Account Manager – Industrial Metal and Minerals Industrial Vertical
Herc Equipment Rentals
2017.01 - 2024.05
Strategic Account Manager Industrial Accounts Herc + (National Accounts)
Hertz/Herc Equipment Rentals
2015.01 - 2017.01
Industrial Account Manager - Chicago Area
Hertz Equipment Rental
2014.01 - 2015.01
Territory Sales Representative
National Pump and Compressor
2013.01 - 2014.01
Territory Sales Manager
Sunbelt Rentals-Chicago Loop
2012.06 - 2012.09
Territory Rental Sales Manager
Patten Caterpillar
2012.01 - 2013.01
Territory Sales Manager
RSC Equipment Rental Corporation (United Rentals as of May 1st, 2012) - Channahon, IL
2009.01 - 2012.01
Outside Sales Representative
Hertz Equipment Rental Corporation - Portage, IN
2004.01 - 2009.01
Inside Senior Sales Coordinator
Hertz Equipment Rental Corporation - Portage, IN
2002.01 - 2004.01
Inside Sales Coordinator, Truck Dispatch, Inventory, Day to Day Operations
United Rentals - Mokena, IL
2000.01 - 2002.01
Yard Person, Small Engine Mechanic, Driver, Inside Sales Manager, Store Manager
Walker Equipment Company - Chicago Heights, IL
1995.01 - 2000.01
High School Diploma -
Beecher High School
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