Summary
Overview
Work History
Education
Skills
Timeline
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John-Paul Morris

Rutherfordton,NC

Summary

Dynamic professional with a proven track record at Framatome, enhancing safety compliance and customer satisfaction. Excelled in field operations and mechanical aptitude, boosting team productivity by implementing training programs. Skilled in diagnostic tools and effective communication, adept at solving complex technical issues. Achieved significant improvements in process efficiency across nuclear fleet projects.

Overview

12
12
years of professional experience

Work History

Field Service Representative

Framatome
09.2022 - Current
  • Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
  • Developed lasting relationships with clients through excellent communication and professionalism.
  • Improved team performance through regular feedback and performance evaluations.
  • Increased overall productivity, implementing comprehensive training programs for new hires.
  • Assisted engineering teams in refining product designs based on observations from the field installations or servicing experiences.
  • Collaborated with cross-functional teams to resolve complex technical issues effectively.
  • Enhanced customer satisfaction by providing timely and efficient field service support.
  • Utilized advanced diagnostic tools to accurately identify equipment issues and implement appropriate solutions.
  • Performed task lead duties on site during projects, working with customer to ensure work is being performed correctly and on schedule.
  • Strictly performed procedure use and adherence for critical activities in nuclear field.
  • Worked closely with engineering to develop/improve processes for site specific projects across nuclear fleet.

Mechanical Technician

Wectec Staffing/Westinghouse
03.2021 - 09.2022
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.

Field Service Representative/project Manager

Hydratight
08.2012 - 12.2019
  • Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
  • Developed lasting relationships with clients through excellent communication and professionalism.
  • Performed machining operations throughout multiple energy sites following procedures to ensure delivery of customer expectations.

Education

Bachelor Of Engineering Technology -

Western Carolina University
Cullowhee, NC

Associate Degree Mechanical Drafting -

Isothermal Community College
Spindale, NC

Skills

  • Adaptability to change
  • Field operations
  • Diagnostic skills
  • Schedule management
  • Mechanical aptitude
  • Schematic interpretation
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Excellent communication
  • Computer skills
  • Following safety practices
  • Effective communication

Timeline

Field Service Representative

Framatome
09.2022 - Current

Mechanical Technician

Wectec Staffing/Westinghouse
03.2021 - 09.2022

Field Service Representative/project Manager

Hydratight
08.2012 - 12.2019

Bachelor Of Engineering Technology -

Western Carolina University

Associate Degree Mechanical Drafting -

Isothermal Community College

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John-Paul Morris