JohnPaul Urquidez
Talent Acquisition Executive
Albuquerque,NM
Overview
22
22
years of professional experience
Work History
VP of Global HR – Corporate Recruiter
Bank of America
05.2019 - Current
- Company Overview: Global
- Manage and hire Professional, Management, Directors and 20 Global HR Employees in Talent and HR full cycle recruitment.
- Partner with Sr. Vice President’s and HR Business Partners and HR COEs to develop diversity metrics, dynamics, and strategies to influence year over year results.
- Lead, mentor and develop Global Talent Acquisition partnerships by driving high quality Talent Management practices within respective regions and collaborate with Chief Human Resources Officer and all C-level Officers.
- Build and Manage relationships with Executives and Senior leaders across Wealth Management.
- Assist the company with developing targeting candidate sourcing strategies for leadership trainees, women, veterans, and ethically diverse candidates.
- Act as the principal liaison between all lines of business, sub-group/divisional HR teams and contractors.
- Overall Performance Management- design strategies to drive performance and productivity to best position the BU for success.
- Develop and role out enterprise – wide communications for stakeholder updates, employee and manager emails and all talent systems.
- Global
HR Business Partner - Contractor
PNM Resources
03.2019 - 04.2019
- Company Overview: New Mexico/Texas
- Responsible for development/managing new hire orientation.
- Build/maintain University recruiting programs (Texas, Arizona, NM).
- Facilitate train the Talent Acquisition & HR process across all locations.
- Partner with managing Directors and Hiring Managers to assess, determine and coordinate the filing of Human Capital.
- Develop, track and report benefits and exit interviews.
- Identify (RFP) and develop vendor management (Monster, LinkedIn, Facebook, etc).
- Responsible for Employment Law related investigations (EEOC, OFCCP, hearings).
- Positions filled: Sales, Operations, IT, Finance, Corporate, Executive, Call Center.
- ATS: Peoplesoft, Taleo, Kenexa.
- New Mexico/Texas
Director of Talent Acquisition
Alorica
09.2016 - 01.2019
- Company Overview: Western United States
- Managed a team of 18 human resources professionals in the areas of recruitment, employee relations, payroll, new hire and benefits orientation.
- Implemented new referral program and social media and external/internal job fairs to include entry level to Sr. Level Management.
- Reduced the time to complete interviews / onboarding timelines by 44% and increased accuracy percentage in Taleo applicant tracking audits to 100%.
- HRIS System Experience: Recruiting (ATS), Workday, Oracle-Taleo, Core HR, Compensation, Training, Self Service, Onboarding, Performance and Succession planning.
- Drastically reduced Training attrition by 48% while launching and developing processes for USAA Banking campaign, which is the most advanced in online banking systems in the industry.
- Built a culture of winning and teamwork which resulted in high performance and collaboration throughout the Talent Acquisition Team which consisted of 18 direct reports.
- Developed and launched multiple new client systems which consisted of a new ATS (iCIMS), Banking, Health Systems, Hospitality and Vendors, Staffing Model and several dashboards.
- Surpassed company expectations and was promoted to Director of Western Region sites.
- Western United States
HR Manager
Webb Based
02.2016 - 08.2016
- Company Overview: New Mexico
- Managed all HR functions including employment hearings, onboarding, benefits, and employee relations.
- Piloted and launched a new ATS system across the division.
- Developed and directed all HR functions for a portfolio of clients virtually, and onsite.
- Strong HR, Talent Solutions experience with aligning the business goals to the employee performance.
- Built relationships with all levels of Operations Management (Supervisors to Vice Presidents; both Regional, Divisional, and HQ's).
- Managed a team of four human resources professionals in the areas of recruitment, preliminary payroll administration, leave of absence administration and new hire orientation.
- New Mexico
Co-Owner - Sold
LandSync
02.2016 - 09.2017
- Company Overview: New Mexico
- Developed and Proactively grew pipeline by implementing multiple innovative processes and strategies to increase staff in door to door sales.
- Demonstrated ability of filling location’s staff by attracting employees of other technology retailers.
- Walked into 56% vacancy after acquisition/project announcement, achieved goal of 100% staffed.
- Set standard for Account Managers resulting in explosive growth of 135% to goal by candidate lead generation and candidate pipeline quota.
- New Mexico
Sr. Enterprise Account Manager
CenturyLink
08.2014 - 02.2016
- Company Overview: New Mexico
- Developed and fostered C- Level relationships resulting in 38% growth in enterprise accounts.
- Initiated relationships with 3rd party vendors to ensure staffing levels were achieved.
- Involved in Chamber of Commerce and networking events to drive business and community awareness.
- Partnered with Kirtland Federal Credit Union to help reduce budget costs while improving technology in Service and Sales Department.
- Piloted, implemented and negotiated multiple new contracts and company initiatives (Audatex, Multiple Service Providers, Insurance Partnerships, IRA Plan).
- New Mexico
Sr. Enterprise Account Manager
HP
06.2010 - 07.2013
- Company Overview: New York – New Jersey
- Increased new market share in mid-market space by 210% for Image and Printing solutions.
- Developed and Managed an Account Team to grow partner relationships through marketing plans and CPM advertising campaigns. Closed the largest law firm in Manhattan – Lowenstein Sadler.
- Attained an average of 145% to quota year over year.
- Responsible for high level product presentations, events, solutions engineering, and escalations with all current and new customers.
- Chosen as HP U.S. Ambassador team member to create awareness and the benefits of technology to lower income communities throughout the United States.
- New York – New Jersey
Human Resources Recruiting Manager
Stream
02.2004 - 06.2010
- Company Overview: Arizona, New Mexico, California, Texas
- Managed and supported all recruiting staff of 12, onboarding, and benefits analysis for AT&T Wireless, U.S Cellular, Comcast, Verizon Wireless, Phillips, and H&R Block.
- Developed full lifecycle human resources recruiting model which was implemented into the business and achieved overall increase in fill rates of 54% and quicker onboarding time.
- Implemented Taleo applicant tracking system which reduced wait time of candidates and increased compliance measures.
- Lead the execution of an HR project plan for a new site in Tyler, Texas resulting in highly successful on-time and on budget opening in 2008.
- Managed reduction in force efforts, working closely with operational leadership teams; conducted due diligence audits for adverse impact issues and assisted in executing conversations with affected associates.
- Arizona, New Mexico, California, Texas
Timeline
VP of Global HR – Corporate Recruiter
Bank of America
05.2019 - Current
HR Business Partner - Contractor
PNM Resources
03.2019 - 04.2019
Director of Talent Acquisition
Alorica
09.2016 - 01.2019
HR Manager
Webb Based
02.2016 - 08.2016
Co-Owner - Sold
LandSync
02.2016 - 09.2017
Sr. Enterprise Account Manager
CenturyLink
08.2014 - 02.2016
Sr. Enterprise Account Manager
HP
06.2010 - 07.2013
Human Resources Recruiting Manager
Stream
02.2004 - 06.2010
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