Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Pearson

New Bedford,MA

Summary

Proven track record in enhancing safety and cleanliness standards. Skilled in surveillance monitoring and fostering therapeutic relationships, demonstrating exceptional situational awareness and empathy. Achieved significant improvements in resident well-being and security protocol adherence, showcasing a commitment to professionalism and ethics. Possess specialized skills in crisis intervention, behavioral management, and therapeutic communication. Excel in empathy, active listening, and conflict resolution to support clients effectively through challenges.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Domestic Worker

Bedford Veterans Employment Services
Bedford, MA
12.2018 - 01.2021
  • Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Interacted positively with residents while cleaning apartments and common areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Sanitized kitchen counters wiped down cabinets and swept and mopped floors.
  • Requested maintenance orders to fix non-working equipment and address room damage.

Security Officer

Securitas Security Services USA
Boston, MA
01.2005 - 12.2007
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Identified suspicious activity to determine appropriate response.
  • Confirmed visitor identification prior to granting entry into the building.

Residential Counselor

Multicultural Community Services
Springfield, MA
01.1997 - 01.2002
  • Supervised self-administration of medications for residents.
  • Implemented behavioral interventions designed to modify or reduce problematic behaviors.
  • Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
  • Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
  • Prepared meals and assisted clients with laundry and household chores.
  • Developed and deepened relationships with residents and fellow staff.

Education

High School Diploma -

High School of Commerce
Springfield, MA
06-1991

Skills

  • Law enforcement assistance
  • Defensive tactics
  • Surveillance monitoring
  • Situational awareness
  • Self-defense
  • Emergency response
  • Facility protection
  • Firearms proficiency
  • Contraband detection
  • Investigative skills
  • Physical fitness
  • Residential treatment plans
  • Counseling and coaching
  • Boundaries establishment
  • HIPAA protocols
  • Substance abuse disorders
  • De-escalation techniques
  • Professionalism and ethics

Certification

  • United States Military Veteran - US Army - E5 Sargeant 1999 - 2005
  • Special Olympics Coach - 1991 - 1992

Timeline

Domestic Worker

Bedford Veterans Employment Services
12.2018 - 01.2021

Security Officer

Securitas Security Services USA
01.2005 - 12.2007

Residential Counselor

Multicultural Community Services
01.1997 - 01.2002

High School Diploma -

High School of Commerce

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John Pearson