JOHN PEASE
West Rutland
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. always looking to grow professionally and personally. Trying to be better and do better.
Overview
29
29
years of professional experience
1
1
Certification
Work History
COMMERICAL CHEMICAL MANAGER
ALLEN CHEMICAL CORP.
MENDON
01.2001 - Current
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with industry regulations and company policies.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Ensured compliance with regulatory requirements and industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Directed recruitment, hiring, and training of new staff members.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Monitored staff performance and addressed issues.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Developed and implemented strategic plans to achieve company objectives.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Assigned work and monitored performance of project personnel.
- Delegated work to staff, setting priorities and goals.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
Rip Saw Operator
Ames True Temper
Wallingford
01.1996 - 01.2001
- Inspected equipment for safety, cleanliness and functionality prior to use.
- Performed daily maintenance on rip saws including lubrication, blade changes and alignment checks.
- Reported any malfunctions or issues with equipment immediately to supervisors.
- Loaded wood onto the rip saw feeder table manually or with a forklift.
- Assisted in training new employees on proper use of equipment and safety procedures.
- Assisted with troubleshooting problems related to machinery operations as needed.
- Operated rip saws to cut lumber into specified lengths according to customer orders.
- Monitored the cutting process to ensure accuracy of cuts and quality of finished product.
- Provided assistance to other team members when needed in order to meet production deadlines.
Education
High School Diploma -
MILL RIVER UNION HIGH SCHOOL
North Clarendon, VT06-1992
Skills
- Inventory management
- Vendor negotiation
- Regulatory compliance
- Employee training
- Team leadership
- Customer satisfaction
- Problem solving
- Staff recruitment
- Effective communication
- Coaching and mentoring
- Strategic planning
- Operations management
- Vendor management
- Verbal and written communication
- Schedule preparation
- Customer relationship management (CRM)
- Time management
- Negotiation
- Recruiting and interviewing
- Decision-making
- Staff training and development
- Safety procedures
- Risk management
- Complex Problem-solving
- Staff management
- Task delegation
- Partnership development
- Goal setting
- Staff development
Certification
HAZMAT ENDORSEMENT, TANKER ENDORSEMENT
CDL CLASS B
References
References available upon request.
Timeline
COMMERICAL CHEMICAL MANAGER
ALLEN CHEMICAL CORP.
01.2001 - Current
Rip Saw Operator
Ames True Temper
01.1996 - 01.2001
High School Diploma -
MILL RIVER UNION HIGH SCHOOL
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