Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

John Pena

Miami,FL

Summary


Behavioral technician (RBT) with strong expertise in implementing and monitoring individualized behavior plans. Proven track record of working effectively with clients, families, and interdisciplinary teams. Skilled in data collection, analysis, and adaptive behavior strategies. Reliable team player adept at adjusting to evolving needs and achieving results in collaborative environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

RBT at Koala ABA Center

09.2023 - Current
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Provided crisis intervention support as needed, prioritizing the safety and well-being of all involved parties.
  • Conducted functional behavior assessments to identify triggers and patterns of challenging behaviors.
  • Assisted in modifying behavior intervention plans based on data analysis and client progress reports.
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Participated in parent training sessions, empowering caregivers with essential tools for supporting their child''s growth.
  • Utilized visual supports and social stories to facilitate understanding of complex concepts for clients with diverse needs.
  • Documented behavioral data accurately, contributing to better-informed treatment adjustments.
  • Supported families in understanding and applying behavioral strategies within the home environment.
  • Promoted socialization and peer interaction with group activities and play-based learning.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Treated clients and families with respect and dignity.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Maintained patient records, documenting changes in patient condition.

Certified Medical Assistant

Project Acess Foundation
09.2021 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Prepared and administered medications to alleviate patient symptoms.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.

Volunteer

11.2024 - 11.2024
  • Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
  • Collaborated with local organizations to provide food baskets to families in need.
  • Aided elderly residents with daily tasks, enhancing their quality of life and independence.
  • Managed food drives that collected nutritious meals for those facing food insecurity within the community.
  • Supported local shelters by coordinating volunteer shifts, ensuring consistent assistance for individuals in need.

Certified Medical Assistant

Molina Labs.INC
02.2018 - 09.2021
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
  • Increased patient throughput by efficiently prioritizing tasks and managing time effectively during high-volume periods.
  • Assisted in training new Phlebotomy Technicians on best practices, contributing to a skilled workforce.

Referral Coordinator/Certified Medical Assistant

Aids Healthcare Foundation, AHF
01.2010 - 02.2018
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Assisted patients in understanding their referral plans, leading to enhanced patient compliance and satisfaction.
  • Facilitated referrals to other healthcare providers and resources to bridge service gaps.
  • Optimized use of healthcare resources by efficiently managing referral appointments and follow-ups.
  • Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
  • Developed comprehensive knowledge of insurance requirements, advocating for patients when necessary to secure approval for needed services.
  • Provided thorough follow-up support after completion of referred services, ensuring proper billing procedures were followed.
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.

Certified Clinical Medical Assistant

Care Resource
05.2008 - 01.2010
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
  • Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
  • Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.

Education

Associate of Science - Nursing Pre-Requeriments

Miami Dade College
08.2022

Associate of Applied Science - Psychology, Special Eduction

RBT Center
05-2022

Certified Medical Assistant - Medical Assisting

American Career College
10.2003

License of Practical Nursing (LPN) - Nursing Practice

Polytechnic Institute Of Nursing
09.1995

Skills

  • Patient documentation
  • HIPAA Compliance
  • Specimens collection and processing
  • Patient Assessments
  • Vital Sign Monitoring
  • Medical Terminology
  • Electronic Health Records
  • Medical Records Management
  • Patient Care Coordination
  • Maintaining confidentiality
  • Patient Management
  • Data Entry
  • Clinical Documentation
  • Immunization Administration
  • First Aid
  • Tube feedings and medications familiarity
  • Emergency procedures understanding
  • Helping students with special needs
  • Behavior redirection
  • Collaborative teamwork
  • Classroom support
  • Cleaning and sanitizing
  • Calm and patient demeanor

Certification

  • American Hearth AssociationTraining - 2022

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Volunteer

11.2024 - 11.2024

RBT at Koala ABA Center

09.2023 - Current

Certified Medical Assistant

Project Acess Foundation
09.2021 - Current

Certified Medical Assistant

Molina Labs.INC
02.2018 - 09.2021

Referral Coordinator/Certified Medical Assistant

Aids Healthcare Foundation, AHF
01.2010 - 02.2018

Certified Clinical Medical Assistant

Care Resource
05.2008 - 01.2010

Certified Medical Assistant - Medical Assisting

American Career College

License of Practical Nursing (LPN) - Nursing Practice

Polytechnic Institute Of Nursing

Associate of Science - Nursing Pre-Requeriments

Miami Dade College

Associate of Applied Science - Psychology, Special Eduction

RBT Center