John Perez, LDO
Valrico,FL
Summary
Analytical, organized Lab Manager with twenty-three years in leading team to develop high quality products in laboratory setting. Initiated and analyzed new product development and improved current product line. Streamlined lab processes and worked with other departments to prioritize tasks with strongest effect on revenue.
Overview
24
24
years of professional experience
Work History
Lab Manager & LDO
Lens Crafters
2001.04 - Current
- Lab Manager and Licensed Dispensing Optician in a multi-million dollar location.
- Work directly with the office manger to oversee internal KPI's.
- Extensive knowledge of digital measuring technology to help produce the most accurate frame and lens fit.
- Lead various conference calls in the Tampa Bay territory within the company.
- Travel periodically to help support other locations.
- Manged multiple internal and external relationships.
- Manage all but not limited to primary eyecare lab management that involves; ordering of supplies and materials, analyzing reports in all departments, training, tray management, scheduling, daily/weekly/monthly equipment maintenance and etc.
- Interviewed, hired and trained lab technicians to surface and finish lens orders.
- Uncover needs and the ability to overcome objections.
- Resolve issues with equipment and analyze results directly after problem solving.
- Designed processes to increase efficiency by minimizing error and reducing repetitive work load.
- Help conduct and direct a daily work schedule within the lab and retail floor.
- Troubleshoot challenging patient orders to help reduce the percentage of remakes and refunds.
- Kept laboratory in the highest compliance with applicable guidelines and laws.
Lead Lab Technician
Optical Outlets Wholesale Lab
2000.03 - 2001.04
- Maintained and ran multiple machines from beginning in the surface to finish procedures.
- Lead the most important piece of production equipment within the lab.
- Help lead the lab in most lenses edged in my one year of employment.
- Full understanding of wholesale lab production.
Education
LDO, ABOC, NCLE - Opticianry
Apprentice Dispensing Optician
Tampa, FL12.2019
High School Diploma -
Thomas Jefferson High School, Tampa, Fl
Tampa, FL07.1998
Skills
- Bilingual (Spanish & English)
- Relationship Building
- Customer Relations
- Product Management
- Licensed to Dispense
- Office Management
- Sales
- Process Improvement
- Staff Training
Timeline
Lab Manager & LDO
Lens Crafters
2001.04 - Current
Lead Lab Technician
Optical Outlets Wholesale Lab
2000.03 - 2001.04
LDO, ABOC, NCLE - Opticianry
Apprentice Dispensing Optician
High School Diploma -
Thomas Jefferson High School, Tampa, Fl
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