John Perrodin

Work History

Dock Crew Lead

Oroville Lakes

02.2023 - Current

Assisted management in hiring new dock crew members, conducting interviews and evaluating candidate qualifications.
Established a culture of continuous learning within the dock crew team, encouraging members to explore new technologies and industry best practices to stay current with changing trends.
Led a diverse team of dock workers, promoting collaboration and fostering a positive work environment.
Collaborated effectively with colleagues across various teams to achieve common goals while maintaining high levels of individual accountability.
Handled customer inquiries professionally and courteously, addressing any concerns or questions promptly to ensure the highest level of satisfaction.
Provided ongoing coaching and mentoring to junior crew members, supporting their professional development within the organization.
Contributed to company growth by consistently meeting or exceeding performance targets in key areas such as productivity, safety, and customer service.
Optimized storage space utilization, organizing warehouse layout for easy access to materials and efficient cargo handling.

Store Manager

Kittles Outdoor & Sport

06.2018 - 09.2021

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Supervised guests at front counter, answering questions regarding products.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assisted in recruiting, hiring and training of team members.

Team Lead

Wal Mart

03.2015 - 01.2018

Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Worked different stations to provide optimal coverage and meet production goals.
Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Manager

Emeryville sportfishing

Emeryville, CA

06.1990 - 03.2013

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.

Summary

Overview

Work History

Dock Crew Lead

Store Manager

Team Lead

Manager

Education

Grad -

Skills

Timeline

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