John Perry
Holdenville,OK
Summary
At Perrys Ford Inc., we enhanced sales efficiency and customer satisfaction through expert product demonstrations and effective complaint resolution. Skilled in customer relationship building and sales consultation, I successfully increased service quality, leveraging both hard and soft skills to meet and exceed employer expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Sales and Service Representative
Perrys Ford Inc.
02.1997 - 07.2024
- Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Worked closely with the customer service department to resolve any complaints or issues promptly, maintaining a positive brand image in the eyes of both current and potential clients.
Education
No Degree - College of Arts And Science
University of Oklahoma
Norman, OKSkills
- Product and service knowledge
- Staff Training
- Customer Service
- Customer Relationship Building
- Sales consultation
- Product and Service Sales
- Customer Retention
Timeline
Sales and Service Representative
Perrys Ford Inc.
02.1997 - 07.2024
No Degree - College of Arts And Science
University of Oklahoma