John Perry
Bainbridge,GA
Summary
Goal-driven assistant store manager with several-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
NAPA Auto Parts - Genuine Parts
Bainbridge, GA
02.2018 - 02.2024
- Provided training to new employees on company policies and procedures.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Tracked inventory levels throughout the day and restocked items as needed.
- Handled customer complaints in a professional manner.
- Demonstrated knowledge of store products and services.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Conducted regular follow-up calls with customers after resolving their issues.
Education
High School Diploma -
Bainbridge High School
Bainbridge, GA05-2016
Skills
- Loss Prevention
- Operations Oversight
- Records Management
- Store Organization
- Customer Relations
- Stock management
- Scheduling Coordination
- Store Opening and Closing
- Forklift Operation
- Freight Counts
Timeline
Assistant Store Manager
NAPA Auto Parts - Genuine Parts
02.2018 - 02.2024
High School Diploma -
Bainbridge High School