John Peterson
Decatur,AL
Summary
An accomplished IT Specialist with over twenty years of experience in the field. Eager to support AnitaB.org in maintaining their cutting-edge technical infrastructure. In my previous role at General Standards Corporation, I led multiple projects that allowed our employees to excel in their positions by providing software and network support.
Overview
29
29
years of professional experience
Work History
IT Specialist/Test Engineering Technician
General Standards Corporation
05.1996 - 10.2023
- Provide support for employees’ IT needs including computer configuration, email, network and remote access
- Configure VPN access to allow employees to perform their work duties while off-site
- Build out and maintain local area network infrastructure including routers, switches, wireless access points, and network attached storage
- Maintain cloud website server (RHEL) operation including security patches and daily operations
- Developed website backend code (PHP) and databases (MySQL) to maintain list of products and track customer requests and sales interactions
- Build Internet presence for company including website and all backend related databases, etc.
- Provide technical support to customers utilizing company's products including development of code to demonstrate operation
- Configure and administer Windows servers, install patches and packages
- Manage offsite data backup to physical and cloud targets
- Maintain VoIP phone system including adding and changing phone configurations and system backups
- Provided written account of all tasks performed for weekly review by management.
- Worked remotely since 2014 proving to be well versed in time management and self-motivated.
Quality Control Technician
Motorola
02.1995 - 05.1996
- Analyze performance of electronic communication products to ensure quality standards
- Document all products manufactured on assembly line for each shift
- Route completed products to appropriate departments to fill customer orders.
Education
Associate of Electronics Technology - Electronics Technology
Calhoun Community College
Tanner, AL02.2001
Skills
- Network diagnosis and troubleshooting, Microsoft Office, help desk and user support, system backup and disaster recovery, training and documentation, inventory management, database management, technical writing, network configuration, hardware deployment, Windows and Linux operating system knowledge, Virtual private network configuration
Timeline
IT Specialist/Test Engineering Technician
General Standards Corporation
05.1996 - 10.2023
Quality Control Technician
Motorola
02.1995 - 05.1996
Associate of Electronics Technology - Electronics Technology
Calhoun Community College
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