John Pham
Conyers,Georgia
Summary
Detail-oriented and driven with a diverse background in technology, customer service, and sales. My technical proficiency involves programming languages including C#, JAVA, and JavaScript, complemented by a solid foundation in database management with MySQL. I am familiar with tools like Unreal Engine 5 and various software for Game Development. I am adept at collaborating within teams following the AGILE methodology, leading some teams on projects. and thrive in fast-paced environments. With a passion for continuous learning and improvement, I bring a unique perspective to every project.
For further inquiries regarding my qualifications, please feel free to reach out. Thank you for considering my application.
Overview
12
12
years of professional experience
Work History
Store Clerk
QuikTrip
03.2022 - Current
- Demonstrated interpersonal skills in delivering high-quality customer service with over 100 daily transactions
- Ensured organization and optimization of merchandise inventory
- Applied problem-solving abilities to manage kitchen operations including online orders and apps.
Customer Support Specialist
Best Buy
08.2015 - 12.2018
Provided exemplary customer support by addressing inquiries and ensuring positive shopping experience
- Operate and utilize point-of-sale systems for online orders and transactions
- Processed returns and credit card applications weekly
Sales Representative
Vonage
01.2014 - 04.2015
- Worked with clients to establish VOIP telephone services for small to mid-size businesses and home offices.
- Sold over 10 different phone plans and recommended over 20 Samsung and Google phones
Car Detail Associate
Honda
01.2013 - 12.2013
- Worked with clients to improve the physical appearance of old to moderately used vehicles for reselling.
- Operated various vehicles and cleaning machinery
Cisco Academy Intern
Rockdale Career Academy
08.2012 - 05.2013
- Worked with Arduino Microcontroller C#
- Worked with computer hardware and software
- Pursued certifications in MTA Video Game Fundamentals, CompTIA A+, and CompTIA Strata IT Fundamentals
- Performed management duties during class periods.
Education
Georgia State University
Atlanta, GeorgiaHeritage High School
Conyers, Georgia2014
Skills
Programming Languages:
JAVA, C#, SQL, JavaScript, Dart (Flutter framework)
Markup Languages:
HTML, CSS
Timeline
Store Clerk
QuikTrip
03.2022 - Current
Customer Support Specialist
Best Buy
08.2015 - 12.2018
Sales Representative
Vonage
01.2014 - 04.2015
Car Detail Associate
Honda
01.2013 - 12.2013
Cisco Academy Intern
Rockdale Career Academy
08.2012 - 05.2013
Georgia State University
Heritage High School