John phan
Little Elm
Summary
Dedicated professional with a focus on operations management and team collaboration. Recognized for enhancing service delivery and staff onboarding processes. Prepared to contribute to streamlined operations and superior customer experiences.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Assistant Manager
dry clean city
Carrollton
01.2024 - 07.2025
- Coordinated daily operations of dry cleaning services to ensure seamless service delivery.
- Trained new employees on company policies and service procedures to enhance onboarding experience.
- Maintained up-to-date knowledge of company products and services.
- Guided junior staff on daily tasks and projects to achieve team objectives.
Food Service Worker
bus stop bistro
Little Elm
08.2021 - 05.2022
- Delivered exceptional customer service by efficiently taking orders and resolving inquiries.
- Prepared and assembled food orders for customers at the bus stop bistro.
- Supported food service operations through efficient preparation and serving tasks.
- Operated kitchen equipment safely while following health and safety guidelines.
- Operated cash register to process cash, check, and credit card transactions.
- Handled cash register transactions accurately during peak service times.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Education
High School Diploma -
Lagrone Acadamy
Denton, TX05-2022
Skills
- Operations management
- Inventory management
- Process optimization
- Staff training
- Customer service
- Product knowledge
Certification
Osha 30-hour general industry safety and health certificate
Timeline
Assistant Manager
dry clean city
01.2024 - 07.2025
Food Service Worker
bus stop bistro
08.2021 - 05.2022
High School Diploma -
Lagrone Acadamy