John Philes

• * Had face to face connection with building owners, managers and residents daily, where i was attentive, kind and thoughtful. not only listening, being present and engaged, but also able to communicate in a way to where i was empathetic to their needs but also keeping the main objective, my first priority, which is getting the job done.
• I would inspect all fire escapes making sure that they were clear and unobstructed and readily accessible at all times. fully operational and properly maintained and up to code and compliance.
• I documented any repairs needed and write out a report and submit a bid for the repairs.

i then would make all repairs needed, such as rust remediation and replacement of deficient parts. Drove the work truck and was a team player.

• Completed repairs and maintenance for over [Number] customers per week

• Managed office activities by maintaining communication between clients, tracking records and filing all documents.
• Aided colleagues, managers and customers through regular communication and assistance.
• Supported clients through day to day work and complex problems.
• Be the go between of clients and staff. to help each individual no matter what their age, sex, race, education, religious belief. to help each person with their needs. to keep individuals safe. and give the staff detailed information when needed.

• Upheld high standards of professionalism and discretion when working with high-value clients.
• Collected over $1000 in customer payments daily and kept detailed documentation.
• Increased customer satisfaction by providing fast service and working with daily customers.
• Followed verbal and written instructions to properly move and ship products.
• Loaded and unloaded trucks with customer possessions or merchandise weighing up to 3000 lbs.
• Packed boxes according to correct service and quality standards to uphold 100% customer satisfaction rate.
• Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
• Completed over 100 jobs by loading boxes and large items, unloading trucks and cleaning job sites.