Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

John Polglaze

Beloit ,WI

Summary

Dedicated customer service professional with hands-on experience at Grommes Millwork, specializing in custom cabinet making. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Seeking a long-term career opportunity to develop technical skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

Door Dash, Uber Eats, InstaCart
Beloit And Surrounding Area, WI
08.2022 - Current
  • Received daily delivery instructions and route assignments from multiple websites.
  • Maintained a 99% satisfaction rate and a 95% on-time rate for Uber.
  • 4.9 out of 5-star rating for Instacart.
  • 4.87 out of 5-star customer rating, completion rate of 97%, and 96% on-time or early for DoorDash.
  • Works on all websites efficiently and independently.

Cabinet Installer

Grommes Millwork
Beloit, WI
04.2021 - 08.2022

Duties consisted of making, refinishing, and installing wood cabinets, doors, and counter top. Experienced in driving a fork lift and a box truck.

  • Cut timber, panels and other wooden materials according to measured dimensions.
  • Promoted team safety by keeping work areas free of hazards.
  • Responsible for picking up material and making deliveries including contact with customers.

Sewer Maintenance Crew - Water Dept. (Seasonal)

City Of Janesville
Janesville, WI
05.2019 - 04.2021
  • Duties include: Used problem solving skills to assist in the maintenance of Sanitary sewers including checking for back ups, exercising pipe siphons, proper use of an Easement machine, and removing invasive trees and shrubs to restore eroded areas. General maintenance of the work shop and cleaning city vehicles. Helped record daily job log on the appropriate computer reporting system

Education

High School Diploma -

Beloit Memorial High School
Beloit, WI
2014

General - 30 Credits - General - no degree obtained

University of Wisconsin-Whitewater At Rock County
Janesville, WI

Skills

  • Package loading
  • Customer service-oriented
  • Merchandise tracking
  • Package preparation
  • Multitasking and organization
  • Safe driving
  • Delivery logging
  • Payment collection
  • Courteous demeanor
  • Inbound and outbound calling
  • Attendance
  • Package scanning
  • Clear communication
  • Defensive driving
  • Hand tools proficiency
  • Sanding and finishing
  • Hardware installation
  • Power tool use
  • Material selection

Certification

The Fatherhood Initiative Program :  Completed 5/3/19

Financial Literacy training - the Fatherhood Initiative Program:  4/30/19

Preventing Slips Trips and Falls:  4/24/19

Back Safety:  4/24/19

Bloodborne Pathogens - General:  4/24/19

Eye Protection:  4/24/19

Safety Orientation - New Employee:  4/24/19

Good Housekeeping:  4/24/19

References

Mark Young: Manager of Golf Course Operations - City of Beloit

1611 Hackett St.

Beloit, WI 53511

608-751-2404

Bob Klein: Cashier - Krueger Haskell Golf Course

2939 Chatsworth Dr.

Beloit, WI 53511

608-362-6066

John Brown: Water Utility Department - City of Janesville

827 Alpine Dr.

Janesville, WI 53546

608-921-0713

Craig Thiesenhusen - Water Utility Superintendent

123 E. Delavan Dr.

Janesville, WI 53546

608-755-3115

Timeline

Delivery Driver

Door Dash, Uber Eats, InstaCart
08.2022 - Current

Cabinet Installer

Grommes Millwork
04.2021 - 08.2022

Sewer Maintenance Crew - Water Dept. (Seasonal)

City Of Janesville
05.2019 - 04.2021

High School Diploma -

Beloit Memorial High School

The Fatherhood Initiative Program :  Completed 5/3/19

Financial Literacy training - the Fatherhood Initiative Program:  4/30/19

Preventing Slips Trips and Falls:  4/24/19

Back Safety:  4/24/19

Bloodborne Pathogens - General:  4/24/19

Eye Protection:  4/24/19

Safety Orientation - New Employee:  4/24/19

Good Housekeeping:  4/24/19

General - 30 Credits - General - no degree obtained

University of Wisconsin-Whitewater At Rock County
John Polglaze